Overall Ratings & Reviews Candlewood Suites SUMTER by IHG

Nice

Front desk staff was awesome. Rooms were very dated and had mildew/ wet smells. Had to change my room 2 times before we found a suitable room due ti the mildew smell. Very surprising at $190/night. Some carpet changes and fresh paint should fix these issues

Hotel was clean and staff was friendly. It was definitely a good stay. I just would have expected a little more out of a $200 a night room. Sleeps 5 was a recliner So my 5ft 9in teenager sleept on a recliner with feet hanging over.

People are nice and the rooms are clean

An exceptional place, all the staff was friendly

The customer service was amazing especially the young lady that checked me in. There was a problem with me prepaying through Expedia but she was able to resolve the issue even being new to the job. The property itself seem old and smelled of mildew. My room didn’t smell fresh even after the a 2 day stay. Smelled as if someone left onions in the trash for an extended period of time. This is an ok hotel for a quick stay but if you are looking for luxury this is not it. The price was way too much for the hotel, not a value!

Everything was nice and clean.

Would recommend since we had no issues, and the property was clean and well maintained.

The alarm went off 1:30 in the morning twice. We had to evacuate the building. I had to carry my 1 year old son up and down the stairs from the 4th floor. When they said was safe to go back upstairs, the alarm stayed on. we had to endure a loud noice and very disturbing bright lights. The alarm didn’t go off until 4am in the morning. I never went to sleep so I asked for a refund.

Needed somewhere to stay last minute, this property was clean, comfortable, and check in was quick.

Very nice clean and staff was great

Short trip to shaw. Love the kitchen , staff were excellent

Excellent stay

There is nothing I didn't like. I enjoyed my stay

Overall a good experience.

Walking distance to restaurants, clean, quiet and friendly staff!!

Shower head needs replace. Its have water rust contamination or replace for a new one. The couch needs deep cleaning. Has stain Room needs betterhouse hold air freshnets smells as well. All other ok.

This was a great place to stay! My 2 dogs even loved it. We have been traveling for nearly 3 weeks and our dogs have not taken to a room like they did this one. It was very clean, wide open and super comfortable. I wish i had stayed at this chain in my prior places. Very, Very nice! Oh..... they also have a "Share" locker that has games, mixers and other essentials you may want to use. BRILLIANT!!!

The staff are professional and will go above and beyond to assist you.

I enjoyed my stay there just wished both sides of the bed had a night stand.