All good. Just a few items need a bit of attention in room
Verified traveler
4.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Very difficult check in. No one was at reception. No one would answer the phone. Also, not a fan of the gate. You HAVE to have a clicker just to LEAVE.
Donna
Business
8.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Accommodation was fine. I was unaware that there wasn't a lift and there was no wifi for a week. Very hard to get work done when there is no wifi. Communication on the wifi issue stopped after my second night, which is disappointing.
Larysa
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Very nice luxury appartments
David
8.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
Wonderful room and decent sized pool for a proper swim.
In this day and age they shouldn't be charging for WiFi though 😔
Troy
Leisure with Friends
10.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
We had four adults staying in a room for 2 nights and at no point did we feel like there wasn't enough space. The rooms are well kept, staff were friendly and helpful and the area was nice and quiet. It is a little out of town which only becomes an issue if you need to rely on Port Douglas' lack of public transport. If you have your own transport than it's a pretty quick trip.
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Deborah
Business
10.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
High quality apartment and facility
heather
Leisure with Partner
8.0
/10
Reviewed 189 week(s) ago
Expedia Group verified review
No wifi reached our room and car space was too difficult to get into so we parked on the street, otherwise it was perfect
Michelle
Leisure Family
8.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Lovely pool area, water is slightly heated not cold which is great. Rooms a good size.
Alan
Leisure Family
10.0
/10
Reviewed 226 week(s) ago
Expedia Group verified review
Very friendly managers & made us feel very welcome as a family. Helped us work out a suitable car parking spot even when we had four mountain bikes on the back of our car. Would recommend & stay here again.
Verified traveler
Business
10.0
/10
Reviewed 227 week(s) ago
Hotels.com verified review
Great Staff , Great property ,
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 268 week(s) ago
Hotels.com verified review
Nice and relaxing
Cassie
Leisure Family
10.0
/10
Reviewed 306 week(s) ago
Expedia Group verified review
Excellent service great room! Very relaxed and family friendly
Verified traveler
Leisure Family
8.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
Being one of the original resort style set-ups its large and spacious although doesn't have the latest stuff. However, it's great value and is only let down by the air conditioning which struggled with the high humidity when we were there.
Sarah C.
10.0
/10
Reviewed 337 week(s) ago
Vrbo verified review
We did not get any communication from the property prior to arrival. When we arrived, the front desk was closed but an envelope with our keys and info was on the counter. The manager on site was very accommodating and quick to answer questions for us. The room was lovely, pool was nice.
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 340 week(s) ago
Expedia Group verified review
Pool was at a good temperature and was well laid out.
The property overall is very tired. The room was not cleaned the entire time we were there. There was no toilet paper, we had to ask for it and got given one roll for the week.
The parking area has poles in the area all painted black and of course I hit one at night and I wasn't the first person to do it.
With some overdue maintenance the place would be lovely.
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DaCat
Business and Leisure
4.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
Close to Port Douglas main area but in the busy road. Walls are like cardboard and you can hear the shower in the next room as well as the clunking ceiling fan.
You can also hear the person above your room walking around.
Room had one window facing a wall. I felt like I was in a box.
Place is a bit tired but clean and presents well. But if you want a good sleep without being woken by other guests then don’t stay here.
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Verified traveler
Leisure with Partner
8.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
The room was quite spacious, and clean. All the comforts of home.
Ian
Family
8.0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
Nice two bedroom apartment with a good pool and spa area. Hosts were very friendly and accommodating of all of our requests. Free WIFI would have been good!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Super comfortable all around. Great location, our room was actually rooms! Kitchen,lounge room,bedroom and a veranda with dinner table. Great barbecue area with nice pool as well. Highly recommended