Clean rooms, good breakfast

we got caught in avalanche control 12 hours missed our first night they charged us full price. we ended up checking out earlier they charged us full price again. when inquired for refund or credit or voucher for later date it was a straight no. the parking lot was it plowed we had wet shoes and socks we had to walk in slush and water to get to our vehicle. when the plowed they only did in front of the hotel everywhere else you had to walk in water and slush were talking ankle deep. very hard to understand customer service. the sauna wasn’t warm and not working and th hot tub was luke warm bath at best.

Cabins are nice only complaint is the cabin wasn’t super clean and there were some bugs.

Everything about this place was amazing. Breakfast was very good and filling (waffles, sausage, eggs, bacon, cereal yogurt, bagels toast and more. Access to snowmobiling was perfect. Great parking. There is even a snowmobile rental on property that was just fantastic. They have sleds reasonably priced (I broke mine had to rent.) Gas on location. Best snowmobiling spot ever. The restaurant has small menu but everything was delicious and priced right. The staff was awesome and very helpful. I will return already planning a trip.

Such a great place! The staff was amazing and we loved being able to ride right from the lodge. I think they were short staffed over the holiday. Broken fire place, no towels, cold hottub. Great bar and food was fantastic. We will definitely be back.

Nice clean rooms

The fireplace is connected to the AC system, do not try to manage it separately

Great view, wonderful design, clean facility.

Staff was great … moved us to a different room because the fireplace didn’t work … very quickly and hassle free

The pool, hot tub and sauna were well kept, clean and easy to access. Towels were made available and were clean..

Location, lots of space, big room, friendly staff

I stayed here for one night with my dog after the highway was closed overnight at Rogers Pass on sept. 29th. Last minute booking and arrived after 8pm. Staff was super friendly! Room was clean, spacious, linens and towels were were clean and the bed was comfortable. Hot breakfast was good, loved the waffles. Resort grounds are beautiful. Pet friendly too. Cons: It is a winter resort so if you're here in the off season, there is no restaurant and you need to drive the 12 minutes into Revelstoke to get food. Lobby closes early so no elevator up to the rooms and you need to use outside stairs which could be an issue for those with mobility issues or with a lot of stuff. Hot breakfast in the off season doesn't include eggs or meat (cold hard boiled eggs and cold ham slices/cheese are provided) Had an issue with some kind of tiny fly in the bathroom. Not just a few but dozens; seem to increase with shower use. I was refunded my pet deposit ($30) for this inconvenience but would've liked to see a bit more refunded given the room was $265 per night in the off season. Room was a bit chilly and no ability to turn up heat or use the fireplace. Freezer wasn't working great and the more frozen food that I had, defrosted quite a bit. Extremely loud between rooms. I could hear the tv and conversations clear as day from the room nextdoor. I didn't use the pool or hot tub because they were closed at 9pm Overall an okay stay but I wouldn't recommend in the off season

This is a beautiful looking beautiful looking building and space. The inside is a little outdated but still looked really nice. Rooms were also a little outdated but, they were clean and comfortable. We did find a beetle or two in our room, which we read from other reviews, but you are out in the middle of the wilderness, I wasn't shocked by the bugs. The hotel was also easy to find since it is a little out of town. Morning breakfast was small but plenty enough for us.

The place was nice. Definitely showing some ware and tare. But for 200 a night. It was great. Thanks for having me.

Neat and clean place, friendly staff, quiet area,spacious room with necessary amenities

The staff are friendy. The outide of the facility isnt being kept up, and is showing its age. The onsite restaurant is only open when there are a large number of guests. The location is quite a distance from any restaurants, requiring a 15 minute drive. The hot tub was down for maintenance. It was also down for maintenence when I stayed there in the spring. The breakfast was continental only. The juice machine was out of order.

Fresh mountain air and very quiet

Found many stink bugs in our rooms upon arrival, the staff did assist in removing them.

Overall very clean and very comfortable bed. Included breakfast was good. Property is a little dated but wasn’t an issue for us. We had a very big room with a balcony that had a good view. No complaints whatsoever!

Hey there had an amazing awesome weekend first time there. The cabin was so beautiful clean. The staff was amazing always there friendly. And they were dog friendly which so so awesome. And there was lots of parking. Over all it was the best place to get away from the city and just enjoy what Canada has in the mountains area