SureStay Hotel by Best Western Castlegar

Explore SureStay Hotel by Best Western Castlegar
8.2
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Traveler Reviews SureStay Hotel by Best Western Castlegar

Number of reviews per page
20
40
Top reviews
Douglas
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ok, no
Cara
icon-with Pet
with Pet
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were quiet. Great breakfast; lots of protein options! We were in a pet friendly room on ground level and it was very clean. We had a room with 2 doubles and one mattress was collapsing around the edges. I was able to sleep in the middle but if 2 adults were in that bed you might just roll off the side lol. Also found the polyester filled comforters really hot (but menopause is a beast that way HaHa!!) Staff was FANTASTIC! Super friendly and helpful. Would definitely stay there again.
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Robert
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room could have been cleaner. Not enough towels. Staff were helpful. Breakfast was good.
Alex
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel Great location
Valerie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes. Need a Watch Your Step sign at some rooms around the back.
Cam
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

helpful staff
Mark
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good value for the price
Peter
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean with enough room. Staff was very friendly. Simple stay at a basic price. Room above us was a little noisy for 30 minutes very late. Breakfast was crowded due to large tour group.
Ricky
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

a very nice place to stay
Natalie
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We really appreciated being upgraded to a kingsize bed and a quieter room
Amanda Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a nice place, the only drawback is that they don’t have an elevator
Nicole
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean and comfortable. Beds were great. Delicious inhouse breakfast! Will definitely stay again if we pass through Castlegar.
kien huy
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice and helpful staffs; with excellent clean room and very good breakfast. I stayed two times this one ; I would recommend to people who want to save money but still getting enough amenities. Thank you all SureStay Staff !! Brian Tran.
Vyacheslav
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Karen
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly. Rooms clean. Delicious breakfast.
Mark
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great⁰
Deb
icon-
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly front desk staff. I’ve stayed at this hotel a handful of times and haven’t had any issues but this stay was not welcoming. The room smelt like a 90’s bar , I tried to call front desk but nothing! I was on the bottom floor and the people above me We’re so loud ( while getting it on ) the whole hotel needs to be noise proof. The continental breakfast was good.
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Roxanne
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

clean and quiet
Krisken
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very friendly staff . Nice clean room and cozy . Good breakfast . And hotel is in a very nice location
John
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A pleasant stay
Number of reviews per page
20
40