Overall Ratings & Reviews Heritage Inn La Mesa

Economic, offers smoking room option. Service was commendable, provided extra blankets and towels on request.

The hotel is right next to the freeway, so it’s a bit loud outside. This wasn’t really a problem. They charged a $2 / night electricity surcharge—this was a bit deceptive, but not a huge deal, The temperature of the shower was not consistent. It varied from cold to scalding and back again over the course of a few minutes. Adjusting the temperature did not help. The beds were not great, but that was expected. Housekeeping was consistent. My kids enjoyed the pool. The hot tub was not hot. Finally, I didn’t care for the bugs in the room or the mildew smell. I’ve stayed in worse places, but not recently. 2 stars may be generous

Staff was great . Time went by so fast. I slept really good. Woke up refreshed.

Everything was excellent, except the Jacuzzi was out of service. I was really looking forward to getting in it. That was one of reasons I chose the Heritage. The Jacuzzi & the price was reasonable. I hope they have it fixed before our next stay.

The bathroom has no lock, we have just close the door. It’s terrible to stay even for a single night

This property is a magnet for people with add*ction and housing issues, a popular meeting place for p*mps and pr*stitutes, is filthy, unsafe, run down, poorly lit, disturbing, with sketchy people hanging around the parking lot. The manager LOCKED the office door before my check-in. He took so long checking in and kept adding fees to the people in front of me, I hightailed it out of there and went to a proper chain hotel for safety. This place needs to be removed from travel sites. Scariest place I've ever booked.

I Definitely liked the pool the room was clean and the lications of the place. However the bathtub was damaged with cracks there was no microwave nether hairdryer. I didn't like the fact that the place wanted to charge more just for allowing me to check in one hour earlier.

Carpets need cleaning

Initial check in was easy. Walking to room starirs

carpets are dirty

carpets are dirty

carpets are dirty

Roaches were found in the room after day 2. A complaint was filed and nothing was done about it. Room had a stale smell with no way to air out or open a window. Strange people in and out of the area, especially at night. Better off spending $$ closer to beach/tourist areas for the convenience & cleanliness

Familiar stay

I did not stay in the property I feel that it was not safe to stay there can I get a refund?

Building is in need of significant repairs. Spend a little more and stay in a safer nicer area.

This was my first time ever trying out a stay here at the Heritage Inn La Mesa. It was a fair value at the time and decided to try it out. What you first realize when you arrive here is that it won’t be so quiet of a stay seeing that you are situated so close to a freeway. The staff is really friendly and accommodating to your needs. So after checking in, I made a beeline to my room, only to notice that the door key was having some difficulty letting me in. After a moment, the key finally worked and it allowed me into a somewhat musky room. Turning on the A/C quickly and letting it run a bit solved that problem. After unpacking and taking my shoes off, I noticed that the carpet floor felt a bit sticky. Glad I brought some sandals. Now that I’ve had some time to settle in, it was time for me to take a shower. The water pressure was decent, but the water temperature wasn’t constant. It went from being just right, to getting a bit cold, then a little hot. Now I do realize that this is my first time there, because it’s not really a bad place to be. You have some places to eat within walking distance and other decent restaurants within a few minutes by car. But I do hope that the next time I decide to go there, that some of my experiences would be addressed. I hope you found this helpful.

Very noisy area, homeless, Amana ac unit malfunction. Couldn't set temperature, no air flow guide vent on it. Bathroom towel rack came off. Had to re install it back in place. No worries, no damage. Homeless black man came knocking on our door early morning asking for money and talking crazy. I'll never stay there again!

carpets are dirty

carpets are very dirty