The hand held shower was broken. There were no hangers in the closet. Getting fresh towels was a chore.

The room was not clean. Breakfast was fair. The interior of the hotel nee

Very clean and staff was amazing

Room was not clean. Hallways dirty. Didnt replace amenities

Room was cool, bed was comfortable

Everything was good except the powered eggs. Can overlook that in comparison (overall)

Everyone was so nice. Enjoyed our stay. Just wish the pool was open

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Walked in and there was a roach crawling on the floor. The fridge was not working and the clerk told us to trip one of the breakers to turn it on. The breaker for the fridge continuously went out over the weekend so we could not keep food in the fridge without it being spoiled.During the weekend, at various points the pool, the gym, one of the elevators, and one of the ice dispensers all were noted as out of order. Inside the room, the coffee maker was horrifically gross. When we moved the fridge to check if it was plugged in, it was disgusting under there. The bathroom counter and the TV were insanely small. Pillows were way too deflated.

Clean, quiet, comfortable stay.

Nice place to stay. Little old but clean and well kept. Great breakfast every morning. Laundry room clean and machines clean and worked great.

All the staff are fantastic and very accommodating, willing to help out and make your stay as enjoyable and pleasant as possible,

I typically try to avoid leaving negative reviews as I know that things can happen but unfortunately I was not left with a choice this time. We arrived slightly later than planned (around 10:30pm). As I went to check in the person ahead of me was checking out and ensuring their card would not be charged for whatever reason they were leaving. This let me to think they had experienced some sort of issue but I didn’t think much of it. I checked in and we got to our room. The room itself felt somewhat dated and not very clean. There was a strange odor in the room. I was going to write it off as a potential lack of help until we pulled out the sofa bed for my kids to sleep. The mattress looked terribly dirty and there were several visible bedbugs in numerous places. This was the dealbreaker for us and we notified the front desk of the issue and they allowed us to leave with no penalty so we were able to find accommodations elsewhere. When we arrived at the desk to let them know what was happening the two employees were talking and discussing a “list” of issues that had been encountered that evening that had been documented on a piece of paper. This led me to believe the issues I discovered were likely not an isolated incident but that the staff was aware and hopefully working to find resolution. This stay was certainly not what I expected but I hope that they can solve their issues and provide a positive guest experience for visitors in the future.

Great place to stop off highway.

The staff was so friendly and nice. Breakfast was a variety of options every morning. Walkable to a couple of restaurants. The area was quiet and safe.

Work trip. Dog friendly!👍

very convenient to the highway, breakfast was great, room was alittle dated but nicely laid out and had what i needed

Nothing

We have stayed here many times coming to Mooresville from FL for racing. It is our go to each time.

Mouse droppings were visible in several areas. My Expedia price has still not posted or been charged correctly. They are charging me more. There was garbage in the room cans upon entering the room. The bedspreads hadblack foam pieces scattered on top. The breakfast was good!