8.6
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews Country Plaza

Number of reviews per page
20
40
Top reviews
Sebastian Gomez
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel in a very good location with very friendly and helpful staff.
Edilia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good place to stay. Good area
Jorge
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff all around. The friendliest service in Mexico. The buffet is delicious and the property is quiet. We got our car washed while parked and it’s the little things like that that will keep us going back here. Can’t recommend it enough.
Claudia
icon-Family
Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Every day, I needed to go to the reception and requested to activate my key. Only one elevator works, and the room service that says until 11:30pm, close at 8pm!!
Victor
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything is fresh, the food if delicious, the service is excellent and the parking is safe.
Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was great except our sink in the bathroom was clogged and drained slowly.
Kay
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Their dining room was less than ‘good’. Cannot recommend for dinner. The room was clean & spacious & comfortable. For those with mobility restrictions, there is an elevator from the lobby to the guest rooms, HOWEVER, the only way down to the street level is by ~15 stairs or a steep paved downhill walk.
lino
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel, love the location
Claudia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was falling apart the shower door , the faucet the shower pressure was low very noisy the room was never cleaned and the staff was talking about management issues while there were cleaning as well guess
Javier
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good hotel.
Fernando
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The place looks very old and the staff was not friendly enough.
Rosalva
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The rooms are clean, but the sheets, towels, and bedspreads are all very old; they need to be replaced with new ones.
JOSE
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Water pressure of shower needs work and lack of hot water.
Valerie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great location. Comfortable beds and room. Great staff. Great brea
Daniela
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Good service , clean room , easy parking
Rafael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff is good, the room are outdated they need to urgent remodel the TVs are little small for the new standard at least 45 inches
Lonnie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Clean room but the TV didn’t work very good
Luis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Fue un hotel hermoso en su tienpo necesita remodelacion sus habitaciones huelen a Humedad
Rogelio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Poor maintenance,
Jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Needs to some work with air conditioner remote control are old too old. Needs improve access cards. almost every night needs to reactivate them Needs to follow up issues.
Number of reviews per page
20
40