We tried to set up the pullout bed but found that the comforter had an unpleasant stain on it. When we requested a replacement, we were given a thin blanket instead, which left my daughter feeling quite cold the first night. We followed up at the front desk to ask again for a proper comforter, but were brought the same light blanket. When we clarified our request, we were told that this was the only option available.
Additionally, my husband, daughter, and I were really looking forward to using the steam room, but it was out of order for the entirety of our stay, which was disappointing.