Missmanagement of the organisation

Happy with my stay. Nice breakfast. Friendly staff. Rooms are cosy and bathrooms a decent size. The place feels welcoming and is not outdated. Plenty of seating within the dining room and a good amount of space within the reception area. Rooms and bathrooms have heating. My room had a window that opened. Solo traveller and stayed in the most simple, standard room.

Got in after the front desk nightly closure but got everything organised quickly with a prior phone call. Second room on the small side but sufficient for our needs. Breakfast was good with adequate choices. All in all, a good place to stay when in town.

The shower area was extremely small and inconvenient.

The staff was friendly and helpful. The breakfast was extremely good. The rooms were rather old.

Nice hotel in a handy location for rail and ferry travel. Really good selection of options for breakfast. Just find it a bit much to have to pay for a cup of coffee outside of meal times when many places in the world provide that for free.

The stuff was so friendly and so helpful, and we really enjoyed our week-long stay at Hotel Frederikshavn.

Bathroom and shower are tiny but it worked ok! Staff was so nice and helpful!

Comfy bed and great evening reception!!

Superior breakfast. Better than four star hotel

Everything in one place. Friendly atmosphere 😊

Super charming hotel. Excellent location. Easy to walk to everything (note: businesses close early by US standards so not any shopping in evening. Few but good restaurants to choose from but again, check closing times). Clean and good sized room. Fine for 2 adults. Excellent breakfast. We stayed 6 nights. Would stay here again.

We booked online at the last minute and had a bit of a challenge checking in after Reception closed (at 8 pm). But the staff worked with us remotely and patiently, talking us through coding room keys and they made sure we got settled. Great breakfast spread, friendly staff, clean & comfortable. High marks as well for the gent at Reception when we checked out; he helped us book a ferry for a chunk of our return to Copenhagen which shaved off 2 hours of driving. We would definitely return here, given the chance.

Friendly staff. Breakfast was okay. Room extremely small

Excellent staff esp our check in fellow. Fabulous breakfast. Easy free parking. Great location.

Fint for et 3 stjernet hotel. Nem ud og indtjekning og meget rent. Sengene var fine, men ville opgradere til bedre værelse eller hotel hvis man skulle blive mere end en enkelt nat

Nice place, clean room, worked well with self-service check-in.

Nice breakfast with extra covid-19 care.

Bra och lugn frukost. Trevlig personal.

Fikk ikke det hotellromet som var bestilt.