Overall Ratings & Reviews Hotel Vilar America

Good services

The staff was very friendly especially Luis and John at the reception desk.

I stayed in one of the suites, and it was spacious and welcoming. The kitchen was stocked with cooking utensils, plates, bowls, and cups. The room maintenance was impeccable. Best of all, the room was quite affordable. I will definitely be staying here again next time I'm in Bogotá.

This was my fourth time staying at Hotel Vilar America. When I visit Bogotá, I always stay at this hotel. The location can't be beat. The staff are professional, friendly, and always there to help if you have any questions. The hotel offers a fantastic breakfast at a very good value (I strongly recommend the eggs). The rooms are spacious and the bed is comfortable. If it is your first time in Bogotá, I would recommend staying at Hotel Vilar America. You are just one block from la septima (7th avenue) and the neighborhood is safe and offers a lot to do in ways of bars, restaurants, coffee shops, etc. I plan to stay at Hotel Vilar America on my next trip to Colombia.

Nice affordable hotel near Zona G. Staff were very polite and helpful - especially Luis

Clean room . Quite and safe. Food was delicious. Eduardo the bartender was great making those mojito for me and my wife great service .

Really nice friendly hotel with spacious rooms and in a nice part of Bogota 20 mins from the centre.

Property is clean. Furniture is dated, but all in all a great place to stay!

I really like this hotel. I’ve been there three years in a row because the staff is always friendly and polite. They’re also bilingual which helps with the check-in process. I check in with the kitchen suites and I really enjoyed the amenities that they have available.

Bad wifi, no heating and cooling, and construction. Food was decent, staff was very nice and cordial, and the area is convenient. Sustainability is appreciated.

It has everything a traveler needs for a comfortable stay

Basic somewhat older hotel, TV did not work at first, second room only had one towel. Staff was good after the initial contact. No recommendations for eating adequate breakfast friendly staff.

Todo de primera

2 hotels across the street from each other made it nice.

Very nice hotel

I enjoyed my visits to this hotel property. There are 2 buildings right across the street from each other that you should know. One morning was a little loud from the street but the others were not. The staff was friendly, helpful, and kind. The breakfast was delicious. I also had dinner one night in the main restaurant and it was fantastic. No issues with WiFi when I had to do a little work either. I felt it was easy to get a rideshare to/from the hotel and there were places within walking distance to visit where I didn’t feel unsafe either

I booked the most expensive suite with a wrap around balcony, the only reason I spent more was because of the balcony. Upon check in, was provided key, went to room and it was completely different than pictured. I went to front desk and said they gave me the wrong room with no balcony. The guy then said, you’re right that’s NOT the correct room, but your room had a pipe burst an hour ago, completely making this up, so obvious. Gave me no other option or money back for a prepaid room and just said it is what it is. I love balcony rooms that’s why I pay extra for the best room. Literally zero sympathy or care for the situation. Long time hotels.com and probably will never book again, plus I’m going to share my experience with the world on reviews because this just isn’t the way business is done. I have to warn other travelers that the room pictured isn’t what thru will get or any compensation for a prepaid option. TERRIBLE business, I have this linked with Expedia and I’ve lost trust in them. Last thing you want to deal with in another country. It’s my obligation to warn others this will happen to them

The cleanliness of this hotel is great,the employees are amazing friendly an very helpful specially stephanie and xiomara

The hotel was clean, the staff was friendly and located in a perfect area. It merry all my needs.

Awesome