Riad Les Trois Palmiers El Bacha

Explore Riad Les Trois Palmiers El Bacha
9.4
Exceptional
From 303 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.6

Traveler Reviews Riad Les Trois Palmiers El Bacha

Number of reviews per page
20
40
Top reviews
Mary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What can I say but wow! This was my first time in Marrakech and it couldn’t have been a better experience. The riad was beautiful and in a great location - very close to the Medina entrance. The service was top notch! Marwan and the rest of the gentlemen who worked there were incredibly helpful. They met us upon arrival at the Medina entrance, arranged airport transfers and on very short notice got us an appointment at a Hammam. Thank you, Marwan for a great trip!
Read More
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful riad with amazing service and beautiful room and bathroom right in the heart of the Medina. Ten minute max walk to all of the main sites. Wonderful hospitality from all of the staff and many, many areas inside to relax and sit to regroup after the mayhem of Marrakech. The roof was amazing to lay on and we lay in the pools. Thank you to Patrick and Marwan for all that they did to make us comfortable!
Read More
Michelle
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely traditional riad
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. Service was friendly but disorganised at times . Rooms were pleasant. Breakfast ok but not as good as other Riads we had stayed at
sima
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My recent stay at this property was unfortunately marred by a series of substantial issues that significantly impacted our experience. I feel it's important to detail these concerns for prospective guests. Safety Hazard at Entrance:The main entrance door is notably low-set, posing a consistent head-strike hazard. On the day of my departure, I unfortunately hit my head, underscoring this safety concern. Mismatched Room & Severe Plumbing Issues(First Night): The room provided on our first night was considerably smaller than what was advertised and reserved through Expedia. More critically, both the vanity and shower had active water leaks, which severely disrupted our sleep. Ongoing Plumbing & Environmental Concerns (Subsequent Nights): For the following two nights, while the room size was adequate, the water leakage issues persisted. Furthermore, the room was poorly lit, and its window opened directly to common area, compromising privacy. Unsafe and Unsanitary Surroundings:The immediate vicinity of the property did not feel safe, necessitating vigilance when walking to and from the hotel. The streets were consistently dirty and emitted unpleasant odors,negatively impacting the impression of the location. Frequent Power Outages:We experienced power outages on all 3 nights of our stay. On one occasion, the power supply was interrupted multiple times, causing significant inconvenience. Only positive side is staff Inconvenient Payment System:The property lacks an automated payment
Read More
Alison
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

From the moment we arrived, we were warmly welcomed and educated about the property and the surrounding areas. Every need was met!
Feyisola
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed my stay here for 7 nights. Staff were really helpful. Fell really ill on my last night which I think was food poisoning from takeaway I ordered night before. Anyway, though my check out was 12pm and my flight was 22:00pm, the owner was kind enough to allow me nap until my flight time. They also arranged my cab for me to the airport on departure which I think was cheaper than booking elsewhere. Really greatful for all the staff👍 Only downside or rather something I'll suggest is perhaps to request payment from guest days before checkout and not last minute leaving the hotel.
Read More
Anthony
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

N/A
Noor
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really good
J
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Loved this place, had a great room on the top floor terrace - step outside the door and the views across the rooftops of Marrakesh
Meriwether
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hospitality and charm of this place was amazing! First time in Marrakech and the location was ideal, since it is close to one of the museums/palaces there are guards nearby 24/7. Near one of the cutest souk areas that I saw while there for a few days. Would highly recommend! Great breakfast, great staff and they even made sure my husband got in perfectly safe after a 10 hour flight delay to meet me. Thanks again!
Read More
Scott
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We had a truly wonderful stay. Patrick and his attentive team really could not do enough for us. The Riad was inside the Medina and a short walk from the drop off point and about 15 minute stroll from the main square. It was a stunning building and the individual rooms were absolutely stunning, comfortable and clean. I would 100% stay here again.
Read More
Milan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

It it impossible to tell how wonderful this Riad is from the outside, as it is a nondescript door down an alley in the Marrakech Medina. The inside is like a very quant resort. The staff is wonderful, very attentive and accommodating. I would definitely stay here again.
D
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We have been to Marrakech many times and stayed in many different places. This is a real find for so many reasons. Excellent value, well located, authentic and full of atmosphere but what really impressed was the service. Truly stand out. We will definitely be back.
Julia
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!
Read More
Luis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

In general we had a good experience but the service could have been better. Something we did not like is that the breakfast area was distributed in different areas/rooms, which makes more difficult for the staff to serve the food. One of the days we had to wait for a while to get the breakfast. With some more organization in that area the experience would have been better.
Read More
Christopher
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Thank you Khaleed and team for an awesome Riad experience.
allan
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Outstanding experience. Also stayed at another Riad nearby and this was my top choice. All taxi transfers were perfect. Thank you Patrick, Marwan and Achmed. A la prochaine!
Ivonne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Fue excelente recomiendo usar el servicio de transporte del hotel pues el Riad se encuentra dentro de la medina y debes llegar caminando. El personal fue muy atento durante la visita!
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We arranged to have a driver pick us up from the train station. This gentleman was very easy to find as he was holding a sign up with the name of the Riad. He brought us as close as he could to the hotel, and then called another person to meet us and bring us to the hotel. Once we were there we were greeted with Mint Tea and shown to our room. It was clean and spacious. The bathroom and shower area were very nice and had a variety of products for us to use. The breakfast was a nice variety and all the staff was so kind. The day before my mom had taken a fall so she had spent most of her two days resting in the room. The staff was so kind enough to ask how she was doing as they had not seen her much. They also had a complimentary wheelchair for her to use when we were on our way to our car to the airport. The staff went out of their way to actually push her all the way to the car while also helping us with our bags. This was amazing. Thank you all so much!
Read More
Number of reviews per page
20
40