Great location would be even better for families. The pools are a dream come true for kids

Location is very central to beach and coffee shops , the building is need of a update but overall was a pleasant experience

A good location and clean and tidy facilities. Would be a good option for families. Parking was problematic due to location of card swipe facilities.

Never ever book hotel room if your stay is a long one. Very cramped no service. Pools are great and location is good

Room was good just need a bit of a freshen up. Close to beach

The pools were amazing so nice to have a lot to choose from. Well maintained. The doors being so heavy would relly slam if you let them. Not a hotel issue but maybe a reminder on the doors to consider others who may be sleeping and close the door quietly not let it slam.

Room was a little dated. Some lamps would have been nice. Good location though with a short drive or walk to either Mooloolaba or Maroochydore.

This room needs an update. Internet was not working. I contacted Hotels.com and said they would address it with hotel. But obviously didn’t. As we had no internet for two day stay. Not impressed that we could not access at all.

Location great! Our room had access to the water which was nice. Loved how close it was to the beach.

Great location, opposite the beach, walkable to lots of food options and bus stop right outside. Lovely gardens and pools. Shame only one of the heated pools was open, as it made it busy. Would be amazing in summer with the huge unheated lagoon pool usable too. Very clean and comfortable (one of the renovated ones apparently), with gorgeous ocean and pool view from the top floor. Useful to have washer and dryer. Unfortunately the lift to this room was out of order, and the stair wells were outdoors and a bit of a maze to find. Staff were very helpful and friendly.

Shower over the bath really not acceptable for elderly people like us we,everything else was good but we will not stay there again due to the shower over the bath very hard to get in and out of

Resort is in a great location & on beautiful grounds, the pool is a huge highlight. The room was quite outdated & rundown. No internet in the rooms to TVs to be able to stream Netflix etc. TV is bedroom wasn’t even able to broadcast free to air without bad static. Room was relatively clean but there was mould on curtains & table centerpiece etc.

Clean & quiet and a short walk to the Alexandria Beach SLSC

Clean and convenient to everything on the SC

Great location and good amenities but the room smelled of cigarettes and there were ants along the walls in the second bedroom. My daughter refused to sleep in there as she was scared of being bitten in her sleep.

Booked three bedroom apartment for 3 nights. Was clean and spacious in good location. Second bedroom upstairs was windowless and a little cramped. Main pool was great although cool at this time of year. However two other good sized spa pools that were warm. Across road from beach and surf club that offered excellent food at great price. Safe secure parking for two vehicles.

Wifi is slow, smart tvs that can connect to their wifi. Tried hot spotting from phone but reception was bad. Foxtel in room had no signal needed a new box which meant maintenance was in room for a while trying to set that up.. dirty / mouldy washing machine filter. Lots of build up in Showers etc. Lots of mosquitoes coming in through vents. Dusty.

Well maintained pools, gardens and accomodation. Friendly staff, easy acess and parking. Convenietly located.

Great room connecting to the pool. Staff were amazing

All started well on check in, greeted beautifully by reception staff, all was well. Then we entered the outdated apartment. Mould on the bathroom ceilings and shower recess, ceiling falling down in the spare rooms, ceiling patchers all over the place, remote controls not working, empty soap dispenser. Advised reception staff that the lift wasn’t working in our apartment block, nearly had my head ripped off from the reception member, The lift was broken the entire stay with the staff saying it should have been fixed years ago. We were then having to carry our luggage and assist our elderly parents up the stairs. We asked for replacement remote TV batteries and it was like having a bandaid ripped off! I understood reception staff sometimes work under challenging circumstances, but, there was no need for the hostility from the reception staff member when informing them of an out of order lift!!! I know these reviews go nowhere, and are a waste of time, you can clearly see from the past posts that the rooms and apartments have NOT been maintained. they are outdated, worn out, and have mould all through them. We had 3 members become sick while staying here and one who’s allergies played up. I just needed to get it off my chest, as this may possibly help someone else make an informed decision of where to stay next time! The pool was the only thing going for the place and even then there were used bandaids in it. Oh and by the way you have to pay $3 for a pool towel.