Excellent value for money and the staff really goes the extra mile. Really enjoyed our visit.

Room was small, very long and narrow. Only place to put suitcase was on the bed. Had to move the one single bed to enable us to get into the other bed.

The hotel manager was very rude and bad mannered. Carpets were dirty throughout, used towels on floor in bedroom. Paint peeling off radiators. All paintwork scratched and damaged. Wall stained and badly marked. Booked 2 nights left after 1. An altogether horrible experience.

Arrived at 20:00 and the reception ordered us dinner, despite kitchen closing. That was good. Checked into damp smelling room, stained floor and walls, shower too small to turn around without getting stuck to curtain. Noted the slow-dripping ceiling just outside the door after dinner, and immediately informed the reception, who noted our desire to move rooms (while saying everything was booked that and following night), but did not check (said they would put a can down to catch water) nor inform the management (as evidenced next morning). Informed the adult management in the morning of the leak, who asked if we would still like to change rooms. Much better room with airflow through windows and clean updated bathroom. Walls still scarred and stained, but otherwise ok room. So, wrap up: rooms subpar for price and facility needing piping repair; young employees friendly, but hurried to depart; manager good and receptive. $200 per night is too much—-look for $125, and avoid rooms 101-108.

Personeel erg vriendelijk en behulpzaam

A sweet hotel in a vintage building thats been renovated and updated. Absolutely amazing breakfast.

Rooms are clean, however other facilities are very dusty and dark

Nice hotel, but could use some paint or repairs. food is excellent, also the location

Nice relaxing, comfortable environment and peaceful place!

The staff were incredibly helpful - I left early and they made me a packed me to take with me- thank you 🙏

Twin room was small and mediocre. Restaurant was overpriced and we were charged for everything - even tap water! Staff were helpful though.

Lobby shabby, however room had been recently refurbished. Very clean and fresh. No hairdryer or tea making facilities. Food excellent though dinner time very limited. Good place for basing yourself to tour area. 10 min walk to station- 15 min on train to Maastricht and 5 min to Valkenburg.

Everything was ok my single room was very small. And a little tired but everything worked as it should if a little cramped

Nice hotel. A little dated.

prima

Ontvangst erg vriendelijk, kamer behoorlijk saai, kast zó oud, badkamer uit de eind 70tiger jaren, vreselijk donker, een ledlamp in de plafonnière zou helpen om wat te zien. Een paar haakjes om iets op te hangen handig. Bedden erg doorgezakt, bureautje handig, 2 stoeltjes oke. Eetzaal en ontbijtzaal netjes, ober aardig, ontbijt buffet gedeeltje ongezellig. Was oké voor 2 nachten maar het douchen maar vergeten en thuis gedaan.

Prima ontbijt. Van alles wat. Badkamer prima. Lekkere bedden. Door personeel tekort lang moeten wachten op diner in het restaurant. Wij hadden er geen moeite mee maar veel gasten klaagden hierover. De lift was kapot dus moesten we via de heel smalle trap naar de 3e verdieping. Er verbleven veel ouderen in het hotel die slecht ter been waren dus die hadden wel een probleem. Verder kon je lekker buiten zitten om te eten of wat te drinken. De bediening deed hij best.

leuk personeel warme ontvangst eten super douche en toilet ruimte klein en verouderd

Ligging vlakbij Chateau met prachtige wandelingen.

The building looked fine outside but inside it was not what we expected, sloppy renovation, not properly clean, our room smelled mouldy, and the bathroom was a plastic cubicle. Service, however, was exceptionally friendly and helpful. A couple of items were missing in the room but they were delivered quickly. Also, allergy free options were made available at breakfast upon request. The elderly gentleman serving the breakfast was super friendly and organised alternative products quickly and with care.