Overall Ratings & Reviews Suite Hotel Chrome

Dirty

Very nice staff and fast service rooms are nice only 1 comment i had that the smoke smell comes from other rooms through the vents or hallway not sure

Smoke smell , no hot water in very cold weather , staff is not friendly at all

The hotel was clean, every staff was very friendly, kind and helpful we loved it

I reserve for three but beds were only two and they provided mattress for the third person

good rooms and space, just wish lower prices, for exemple 80.000 instead of 97.000

Employees were so rude. They told me to go and come back cuz still they didn’t receive the confirmation. I tried to explain to them that i did the reservation 2 days ago.

perfect location. rooms are simple and very clean. staff is aways at your service

Le batiment n'est pas trop soigne. Le petit dejeuner pas assez varie vue le prix sinon l'equipe est serviable et sympa

Bed wasnt comfy at all same as pillows, there is no extra pillows in the room. Noisy room cant sleep all night. Staff wasnt helpful, they refused to give late checkout noting that u checked in late around 3 am

Excelent location, very clean room, the hotel has not included breakfast.

Good for the price but can be better maintained as for the toilet ... the room is clean and very modern

Elevator was not working and I had to carry my heavy luggage 5 floors up. Check-in was terrible as the guy gave me an attitude and told me I have to wait a couple hours for check-in even though I came on time. He told me my luggage would be sent to my room once the room is ready but when I came back I didn’t find my luggage in my room and had to wait an hour to get it. I woke up at 6 am to someone who sounded like a prostitute knocking on the door. The building is not secured as the entrance is open and anyone could go to the room.

Excellent staff, very helpful, great Lebanese breakfast included, clean rooms that was well decorated.

The breakfast is a disaster. I bought biscuits the second day. Big bedrooms. The environment is not so nice. Nothing to do around the hotel.

First of all, this hotel is not centrally located in Beirut at all, despite how it is described. We arrived late, around 2am, and there was nobody at all in the building. We wandered around inside looking for someone, and after a bit we got our phones to work so we could call the phone number. Turns out there are 3 different buildings, and they didn't bother to leave even a note to make sure we knew that. Anyhow, they sent someone over to let us in the room, and we quickly found out that NOTHING in the room was as it was advertised. It was dark, there were two small beds, and no decor. When we checked in, we showed them the email confirmation we had for a double bed room, with a decent bathroom, breakfast included, and artsy decor. They, however, had printed out another sheet of paper that said we had none of this, and their paper trumped ours. They even had a sign posted that says "Breakfast included", but it is not. Since it was late, we just checked in and tried to go to sleep. More surprises were to come in the morning. The place is being renovated and they went ahead and started their construction around 7 or 8 in the morning in the room right next to, or above ours. Whatever this person's job was, must have included repeatedly dropping heavy objects on the floor. When I called and asked if they could work on something less noisy so we could sleep, they stopped for about 10 minutes and then started right back up again. Overall, the facilities were very poor, the staff was not helpful or friendly, and there is ro real reason to choose this hotel. There are plenty of other places in Beirut, which are in the city itself, and where you have breakfast. Stay there instead.

The stay was not too bad , for sure it is not the ** stars , i really do not know who they rate it four stars , staff is frienldy , but hen arrived the elevator was out of service , we had to use staires , reception is in separte building from the room , you have to cross a crowded street to go to resturant or to go to reception

The hotel main building you see pictured on the website was nice....but if they ship you to the annex on the other side of the street, your screwed. You might as well not exist; no one is cleaning your room, answering the front desk, or acknowledging your presence in any way what so ever! The only up side was that the room was spacious, but the pleasure stops there. The mattress was hard, they can only spare two pillows a bed and no bed spread, there will be no housekeeping but for the day before you leave, by that time, you don’t care who cleans up! The amenity’s that they proclaim to provide is like a terrible April fool’s joke, had to wait three hours for an iron and board.

Bon établissement, personnel aux petits soins.

Suite Hotel stands for two buildings of altogether different standards. The so called "Merlot" building is awful, the room they offered me there even had a strong odor of sewage. The rooms in the main building are fine with excellent room service and matress. One bad point about this place: They charge you everything extra and even ask for 5 dollars for one hour of wifi. But altogether, the rooms in the main building are a good deal, the staff is friendly and the location convenient for visiting the Christian areas of Lebanon.