everything was good

Room no.19 was very dark. It really needed a table lamp for the table. There wasn’t any hand wash available. The towel rail didn’t heat up. There wasn’t any cover for the light above the mirror in the bathroom, and it would be nice to have another chair to relax on. But all the staff were very good

Room was spotless & restaurant food really good

..........

The staff were incredibly friendly and kind when I felt unwell. I was amazed the following morning when they recognised me and asked how I was. Rooms beautifully clean, food excellent.

Great location - although on the A31 there was no road noise in the room. Excellent rate for 3 course dinner, b &b through rxpedia

Great stay, great staff.

We checked in about 9 pm, went straight to bed as had to get up at 4 am for an early flight. But everything was good.

The staff in the bar / restaurant area were excellent

Good room for the budget. Decent breakfast

Left very early did not eat breakfast. Had evening meal that was OK

Nice room, friendly staff.

Old rooms terrible lighting, broken fittings . Just go to the premier inn ..save your money whole building needs serious maintenance.

Easy to find, park, asked for a quiet room and that is what I got. Good night sleep. Great size bedroom.

Unfortunately staff were less than friendly, no greeting, no one informed us the breakfast items were being removed. Shame as nice hotel

Staff all very welcoming and friendly, food in the bar was excellent

Room was clean, comfy bed. WiFi is non existant. Patio doors were useful with a dog and moving luggage in and out

We stay frequently when visiting our son, and the rooms and catering have always bee very good but we feel they are even improving.

The room was nice and quiet, but the food was awful. It was not as advertised and did not tast nice. We ended up leaving dinner pretty much untouched. The travel iron supplied to each room do not work and considering the hotel is also used as a wedding venue, we were shocked they didn't have a normal iron to borrow. When we arrived we waiting about 10/15 minutes before anyone was free to check us in.

Stayed here to attend a weekend function in Ringwood area. Reception not staffed except when checking in, long queue.