Overall Ratings & Reviews Hampton Inn and Suites Wilkes-Barre/Scranton PA

Was able to get early check in upon arriving staff was so nice and welcoming!

They are currently undergoing updating the lobby which is a good thing to see and caused no issues for us. We had a wonderful stay!

The facility is in the final stages of remodeling. The rooms are excellent and the staff were awesome at check in!

Would be five stars if not under renovation and pool was warmer.

Clean rooms, loud hvac, clean facilities, clean pool, less chlorine. Nice hot tub. Friendly staff.

I wish there was bacon on the breakfast menu 🙂

I liked how it was easy check in and out. The room was nice and clean. The breakfast was good.

Clean room...

This hotel was very easily accessible. I had reserved an accessible room and it was very spacious. They are under going renovations so the breakfast room was moved to the meeting room but it was in a convenient area. The room was great but only issue we had was the bathroom sink didn’t drain properly. Great hotel which I try to reserve when we travel.

We arrived early. They had rooms already to go for tired travlers like us.

Was hassled to check in. Passport was not sufficient ID to check in. It was ridiculous

Its under renovation so the breakfast area was partially un accessible as well as the pool area! You have to exit the building and walk all the way around to the back to access the pool as well the breakfast area. Wasnt to fun in the rain.

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

Everything was fine, even with a power outage.

This is a pet friendly hotel but it didn’t say there was an extra nonrefundble pet fee of $75 on top of your room

Very nice stay

The hotel is very nice, but the toilets are too low to the ground

The room was comfortable size and clean.

Went to a Christian band concert and Checked in late around 11pm. The front desk receptionist was off her element. She was snippy, but when she asked me who I was and I had a reservation she calmed down. The hotel room was very clean. The only thing I can say is that we only had one bar of soap and one warm blanket in the closet. That’s it. Otherwise, I slept like a baby. I loved that they had 4 comfortable pillows. Breakfast in the lobby was amazing. Thank you for a great stay.🎉🎉🎉🎉🎉

Very clean, great breakfast, our daughter enjoyed the indoor pool and hot tub.