I was traveling for my son’s state track meet which was 4hours away from were we live. I had reserved my room online and once I arrived to check in at 11pm that night I was told that my room had been cancelled at 8:40pm I asked by who because I was still on the road at this time and did not cancel anything. The man at the front desk could not give me an answer so here it is almost midnight, I ‘m 4hrs away from home with a 2 year old, 7 year old and a 13year old with nowhere to stay and we had to be back up at 6 to get to the race on time. The front desk did not offer to assist with finding other accommodations or anything. Everything close by was sold out so I ended up having to drive another hour away to find a room. Not satisfied AT ALL.