Traveler Reviews Best Western Plus Hotel Excelsior
Number of reviews per page
20
20
40
40
Top reviews
Jason
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very clean and quiet. The staff was very kind and helpful.
John
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Mark
Leisure
6.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Okay for a couple of nights.
Daniel
Leisure
8.0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Friendly staff, acceptable room.
Dianne
Business and Leisure Family
10.0
/10
Reviewed 206 week(s) ago
Expedia Group verified review
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Michael
8.0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Barry
Business
6.0
/10
Reviewed 220 week(s) ago
Expedia Group verified review
Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Markus
Leisure with Partner
8.0
/10
Reviewed 256 week(s) ago
Expedia Group verified review
A good location close to the Old City and restaurants, convenient stores.
Scott
Friends and Family Family
10.0
/10
Reviewed 266 week(s) ago
Hotels.com verified review
Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Andriej
Business
6.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
Typical German standard hotel. Could be refreshed or modernised.
Carol
with Partner
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
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Pamela
with Partner
8.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Verified traveler
Leisure Family
10.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
Brian
10.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Verified traveler
Leisure Family
10.0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
Carlos
Family
10.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.
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Dennis
Family
8.0
/10
Reviewed 424 week(s) ago
Hotels.com verified review
Nice clean and secure hotel very near the train station and on local bus routes. Look close as the entry is simply a doorway on the sidewalk. Good breakfast as well. Grocery store across the street. We were there in late May during an unusually warm period. No AC and a lot of bus noise with the window open..
Editha
Family
8.0
/10
Reviewed 425 week(s) ago
Hotels.com verified review
Central location, walking distance from railway station and city centre. Good buffet breakfast with great variety and good coffee. Receptionist especially helpful.
John
with Partner
10.0
/10
Reviewed 461 week(s) ago
Hotels.com verified review
Excellent hotel, in a perfect location. Staff was efficient and helpful. Breakfast was good, with a wide selection of items.
Verified traveler
10.0
/10
Reviewed 474 week(s) ago
Expedia Group verified review
staff are nice and helpful, parking is at the back.