Best Western Plus Hotel Excelsior

Explore Best Western Plus Hotel Excelsior
8.6
Very Good
From 377 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.4

Service and Facilites

8.8

Traveler Reviews Best Western Plus Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean and quiet. The staff was very kind and helpful.
John
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Mark
icon-Leisure
Leisure
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Okay for a couple of nights.
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Friendly staff, acceptable room.
Dianne
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Michael
icon-
8.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Barry
icon-Business
Business
6.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Markus
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

A good location close to the Old City and restaurants, convenient stores.
Scott
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Andriej
icon-Business
Business
6.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Typical German standard hotel. Could be refreshed or modernised.
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
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Pamela
icon-with Partner
with Partner
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
Brian
10.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
Carlos
icon-Family
Family
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.
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Dennis
icon-Family
Family
8.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

Nice clean and secure hotel very near the train station and on local bus routes. Look close as the entry is simply a doorway on the sidewalk. Good breakfast as well. Grocery store across the street. We were there in late May during an unusually warm period. No AC and a lot of bus noise with the window open..
Editha
icon-Family
Family
8.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Central location, walking distance from railway station and city centre. Good buffet breakfast with great variety and good coffee. Receptionist especially helpful.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Excellent hotel, in a perfect location. Staff was efficient and helpful. Breakfast was good, with a wide selection of items.
Verified traveler
10.0
/10
Reviewed 474 week(s) ago

Expedia Group verified review

staff are nice and helpful, parking is at the back.
Number of reviews per page
20
40