Booked hotel mainly because of the I could have dinner in the Japanese restaurant. Went for dinner to be told that closed for individual guests only available to all inclusive guests Should have been informed

We have stayed here many times and enjoyed it. My only complaint is: If you advertise your breakfast is served until 12:00 Sunday Then don’t start putting the buffet away 45 minutes early. We have experienced this on more than one occasion and we’re quite disappointed.

We really enjoyed the super large and cosy bedroom, as much as the modern bath and the large shower in the bathroom :) Friendly staff, good location in the heart of the city center, and really close to a Q-Park parking. The city was a bit quiet when we were there, but small, walkable and pretty charming. Highly recommended hotel. Go for a deluxe room, you won't regret it :)

Used this hotel before and it was great then and still is.

The hotel was awesome. Great facility. Awesome staff. Central in the town. Nice breakfast. Clean. Large room We were going to the Tongeren market and it’s right in the center. It exceeded all expectations.

Very clean, lovely spacious room, staff helpful and very well situated

We always stay at this hotel when we go to Tongeren. It is the perfect place because it is in the middle of the florhmarkt. The rooms are spacious and clean. My only suggestion is too not stay in a room that faces the main street. The bar across the street can get loud and could hinder sleep. This isn't the hotels fault, but just something to note.

good clean hotel in centre of town, very nice breakfast, however music playing in restaurant very annoying

Interesting hotel. Good breakfast

My husband and I stayed in this hotel in 2020 before the lockdowns, and now again for 1 night in March '21 during the 3rd lockdown, so we can compare the service. In 2020 we could leave our luggage at the reception when we arrived before the official check-in time of 3pm, now it's not possible; there is no one there before that time.You can reach them by phone though. Beware: the receptionist only stays there until 5 or 5.30 pm, unless you warned them of a late arrival. Check-in was smooth. We got 2 electronic cards with which we could open the front door and the door of our room. We were told to leave those in a special box when we checked out in the morning. The room was big and clean. It has a comfortable double bed (I would like some ergonomic pillows though), a shower,a sink ,an separate toilet, a flatscreen tv, a medium size fridge, and since the lockdown: a table at which you can eat in the morning and the evening. Plates, glasses and utensils can be found in the bar next to the reception. In 2020 restaurant Esaki could be reached through a door in the lobby. Now this door is closed when the receptionist goes home, so you have to walk around the block to get your take-away dinner. Breakfast is always extra; but is is worth it's price ! In 2020 it was a buffet, now it's an extensive breakfast box, with croissants,buns,sandwiches,different cheeses and kinds of ham,eggs,butter, jam,chocolate and gingerbread spread, brownies,water, fruitjuice and coffee or tea.

We had a smaller room this time but still good the only disappointment there wasn't a coffee machine in the room.

Location excellent. No courtesy water on last year , disappointed and looking a bit tired.

Situation of the hotel is perfect - mid downtown area with shops and restaurants in walking distance . Very good bathroom with separate shower cubicle (very big) and separate toilet. Cleanliness perfect- good matras and pillows. Will certainly go back again

We stayed at this hotel because it's in the middle of the Sunday antique market. We could walk around the market, bring purchases back to the hotel and continue shopping. Extremely convenient to the market.

We go for the Sunday Market, but due to the weather it was a bit disappointing this time, but we will definitely visit again

We arrived late and we were very pleasantly welcomed to the hotel, it is trendy and modern. Room are large so as bed and very comfortable.

Very good receptionist on arrival, friendly and helpful with a smile. She made a reservation for us in a nearby recommended restaurant and checked they would accept our small dog. We had a good evening which made up for our terrible experience the night before in Augsburg, Germany. Thank you

We like the proximity of the hotel to the center of town & the late checkout option on Sundays. We do not like the fact that it calls itself a 4 star hotel yet we’ve never seen the attached restraint up & running. The €19 per person breakfast is quite sad. We’ve had it in the past so chose the locale cafe for a fraction of the cost yet much better quality.

Stay was good, recepion staff was kind and helpfull. However on day my room was not cleaned. City is really nice and worth of visiting!

The hotel was very clean, and the staff welcoming. The room was very clean, but we did have to ask to have the heating turned up the room felt very cold. It was very close to what we wanted to see, and do. Parking was easy to find.