The Broughton Hotel By Greene King Inns

Explore The Broughton Hotel By Greene King Inns
8.0
Very Good
From 297 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.2

Service and Facilites

8.2

Traveler Reviews The Broughton Hotel By Greene King Inns

Number of reviews per page
20
40
Top reviews
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All good
Jo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice stay. Food was exceptional. Staff all lovely. Will definitely stay again when in the area
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stop off on way down South, handy location just off the M1, good pub, decent room and a great breakfast, for the price I couldn’t fault it.
Wai Shing
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

You may need to wait for a while at reception for checking in, as there may not have front desk staff right there
Stephen
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

In my opinion the property is in much need of a refurbishing. I spend several days a week in hotels and it still staggers me that logistically can make a huge difference in your experience even though you can pay the same price for your overnight stay.
Alex
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very freindly staff in my visit.
danielle
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely stay, wonderful friendly and helpful staff. Room was comfortable even if a little dated, would 100% stay again.
Uko
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff were professional and helpful. The breakfast was freshly made and nice. The room was clean and I enjoyed my stay.
WILLIAM
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

i love the room and everthing
Matt
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Parking was busy, lively pub, food was ok but a little pricey.
Jason
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good quiet hotel, a little rough around the edges but bed was really comfy.
Linda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room clean but bit shabby. Beds lovely & comfortable. Very accommodating moving us to a downstairs room
sarah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I sent this to greeneking Iam writing regarding the room my mother and I stayed in on Christmas Eve. While the room was a reasonable size, it was extremely dated and had visible dents in the wall, which immediately suggested poor maintenance. However, the bathroom was the main issue, and it was in a condition that should never be offered to paying guests. The attached photos show mold along the caulking, rusted and corroded fixtures, cracked fittings, and clear signs of long-term neglect. The bathroom did not feel clean, safe, or hygienic. No guest should be expected to use facilities in this state. In addition, the WiFi was unusable throughout our stay, forcing me to rely on my own mobile data. Combined with the dated décor and the condition of the bathroom, it is evident that the room is in urgent need of refurbishment. I am also concerned whether other rooms are in a similar condition, as these issues appear to be ongoing rather than isolated. Given the impact on our stay and the condition shown in the photos, I am requesting appropriate compensation or a refund. This is a reasonable and justified expectation based on the evidence provided. Please confirm how you intend to resolve this matter. If I do not receive a response within 7 days, I will escalate this complaint further. Regards, Sarah -
Read More
Eddy
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Yes the staff was polite, amenties in room good. Good food, plenty of space, room clean
Richard
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean room, super friendly staff. Only negative is bathroom is dated.
Karen
icon-
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Reception was very professional and welcoming
Rochelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The room was quiet and comfortable. A few areas of the hotel, including the room, could use some touch up and newness. All of the staff we encountered were very friendly. We chose to eat at the restaurant, as it was convenient, but the set up surprised us and we found it not to our liking. Very very little interaction with the staff, as it is completely app based ordering. Our drinks (in bottles) were dropped off and the person was gone, before we could ask for a glass. So that had to be collected from the bar. When the food was brought to the table, we were directed to get our own utensils, etc. from the condiment station along the wall. Not a single staff person came by after that to ask how our meal was. If possible, I would give the restaurant a lesser rating separately, as the hotel was fine.
Read More
Aden
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Great value stay. The room was comfortable with plenty of space.to work and relax. The pub restaurant next door was excellent.
Lai Ming
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Shower water pressure is really bad, you cannot wash your hair properly at all.
Number of reviews per page
20
40