Asked for our room to be set up as a twin but we had a third bed made up so very cramped on arrival, had to call porterage team. No hypoallergenic bedding was provided even though we emailed and phoned in advance to make sure the request was noted due to allergies. Broken sink in our bathroom so the entire floor flooded when we brushed our teeth, had to call maintenance team. Options of in-room dining menu was really poor, only items like rice and dim sum - definitely needs more variety. The passenger lifts feel really unstable and the corridors leading to bedrooms are incredibly dark - maybe due to creating ambience but it’s far too dark.

Great hotel

Just so friendly and so welcoming

Great hotel

Staff is always focussed on customer service

Beautiful hotel in a great location. Bars and restaurants in walking distance as well as Battersea Park. Friendly staff. Lovely large room with comfy bed. Would definitely return.

Lovely hotel & area, with Battersea power station 2mins away.

Great location for the Power Station and Park great shopping and lovely walks

Amazing hotel, so clean and staff were all outstandingly polite and welcoming. Will definitely stay here again.

Brilliant hotel, lovely staff, great location.

Everything was fine except for only 2 bottles of water in the mini fridge

The front desk staff were amazing and rooms and location fab

My wife and I were very happy with the hotel. All the staff were extremely friendly. The hotel is very clean and well maintained

Great location and value for money.

We had a massive suite with balcony! Superb value for money. The hotel also had a pool which was fabulous after walking around london. Great location on the river with access to great restaurants and the city Will defintely be back!

would stay again. Nice hotel, lovely staff,

Modern clean and very nice

Brilliant comfy

Superb service and great communication throughout.

It's the best hotel for business trips ... good parking ... easy distance to the city ... good internet ... close to lots of amenities and the staff are always incredibly helpful.