The rooms cleaning was poor. We stayed per 9 days and sheets was change only ones. Bathroom was only picked garbage. Dirty toalla. Late room’s cleaned

Indispone all the remodelación you made, look better and bigger, drains o. The shower woke faster, you just still need to improve the coffe machine, the changes of then was not enough but this is not a complaint, just a comment. Thanks.

Hi

Clean and quiet place

Perfect to stay and family closed to the town parks shoppin center

Loud music at night and when I asked they told me they couldn’t not do anything about it that they already gave them a warning but we had to stay awake until 3am because of this. Second I was woken up by loud construction noises while we did see they were remodeling it would have been nice to know this before booking. We come here to relax.

Portobello is a very good hotel, clean and very comfortable. We felt very welcoming. The front desk employees were very professional. I recommend this hotel 100%. We have stayed at this hotel for the past five yrs.

I stayed here in April 2026, I really enjoyed my stay, the room was nice and clean, the AC and water pressure did not disappoint. The location was great, walking distance to a lot of restaurants and shops. The staff was very friendly and accommodating. Over all I loved my stay and would stay here again next time I am in Guadalajara.

Good

The room was exactly as pictured and very clean. Heads up; a key card has to go inside a slot on the wall close to the door to activate lights. The hotel was in the process of making lots of updates and renovations, which is good. Surprisingly, it was not at all disruptive. Future guests will enjoy a very clean, updated, modern, budget friendly hotel. Beautiful park right across the street. Lots of restaurants and shopping within walking distance. We felt safe and happy at Hotel Portobelo.

It's always a pleasure staying at Portobello, great location, great staff.

Los cuartos son aseados todos Los Dias , y los empleados son educados y serviceables estancia muy comoda y tranquila. Volveremos!!

Yes, it is convenient, and excellent service.

This is a relatively new and modern hotel. Very clean and spacious. Our room faced a busy 6 lane street but with insulated windows, was still very quiet. And blackout blinds ensured a nice sleep. Breakfast was good and reasonably priced. The location was ideal; only a 10 walk to the historic centre.

Un buen lugar para hospedarse

Room was great.

Everything was excellent.

Good service and cleaning

Great stay, nice staff and very efficient

This is a great option the resort is really huge big pool nice rooms and because is all inclusive the price is valued