Room was nice and clean. Staff was very polite and fast. The onsen was great and the half board was fantastic. The place is up a hill and i didnt check about shuttles so had to walk it up with the bags and it was rough.

Room and staff were great. Room was fairly expensive compared to others. Would recommend going to a Michelin star restaurant over the dinner you can get with board.

Room was very clean and staff was extremely friendly

Great service and Kaiseki is really delicious. Onsen is clean and beautiful.

Room is extremely fabulous, staffs are great, amenities are in high quality!

Staff were kind and courteous, room was spacious and comfortable, food was excellent (dinner and breakfast)

It is overall a good stay. Just that for a premium price of 600 USD for 2 nights (breakfast included) for a single person, this place fall slighly below expectation, partly due to lack of shower in room, the fume from burning of incense, lack of facilities such as coin washing machine, in-house cafe, coin washing machine, need to surrender room key to front counter when going out and relatively lesser choice of 2 public baths. Food was excellent, staff was attentive and helpful, the futon bed was comfy, maples view near breakfast area is great.

This was my first time in Arima and also my first time staying in a traditional Japanese-style room at a ryokan. I had stayed at a different ryokan the night before in a Western-style room, so this stay was a completely new experience. The staff and service were wonderful, and the location of the ryokan was very scenic. I had not included dinner in my booking, but I wish I had. I did rent the private onsen for 45 minutes and was able to enjoy the relaxing effects of Arima’s famous gold and silver waters. The tatami-style room was charming and comfortable, and I would love to return in the future and bring friends with me. Breakfast the next morning, with everyone wearing yukatas, made the experience even more memorable.

Really nice, welcoming staff. Food was 10/10! The traditional japanese room was great too. However, be warned, the floor beds are not particularly comfortable. Suggestion for the hotel: upgrade your towels as the ones you currently have are too thin, small and feel like sandpaper. They did not fully wrap around our bodies.

A well refined boutique Ryokan! We had the breakfast and dinner inclusion, and must say this was the highlight of our trip. Right in town, but away from the bustle. Showa period interiors felt as if we were taken back in time. Do not forget to sit in the library, was taken aback by the start of the Autumn leaves falling. Will be back again!

The beautiful location

Great room and wonderful service

The guest service at Negiya Ryofukaku was amazing. They pay attention to detail, are friendly, attentive and genuinely interested in each and every Guest. They offer a personal shuttle to the Bus stop or the immediate local arima area. They assisted us with dining reservations for our first night. The dinner and two breakfasts were delicious. We would love to visit again.

Amazing ryokan, delicious food, and the nicest hosts. Truly, a one of a kind experience.

The onsen and our open air bath in our room were excellent. Staff and the servers in the dining lounge were excellent

Loved this hotel! Staff was courteous and on point from the moment we walked in. The onsen was wonderful and location perfect

Beautiful room and the onsen are nice. The meals were an absolute highlight of the trip and all were delicious and full of variety. Spent a lot of time in the library/lounge and was grateful for that space. A beautiful place to rest and recharge.

2 day break was lovely the staff were wonderful the dinners delightful and the local area was a delight to explore.

Great stay!

Hotel is lovely, room is fab traditional space. Onsen facilities are beautiful Staff and service was excellent Food is VERY authentic japanese - be aware of that if you're more used to Western Japanese foods