Comfortable, clean and good value.

Lovely hotel. Nice vibe and great, friendly staff.

Lovely hotel and lovely rooms. Really friendly, helpful staff. I had a pleasant stay.

Wonderful staff, lovely room and amenities. Missed a chance to enjoy the spa as didn’t realise early enough to book in advance - just means we have to come back! Food also very good 😊

Nice clean rooms and hotel. However be aware that, if you reserve through a third party, there are no options from the hotel for reservation management.

Overall it was a pretty average hotel. The foyer is great and there’s a nice area there to drink from the bar. The reception staff were friendly and helpful. We tried the spa facilities which were good even though the spa area itself is pretty small. We had a premium room which was a good size but only had a narrow wardrobe for hanging clothes. Most of our clothes stayed in their respective case/overnight bag as there was nowhere to put them in the room. The bathroom had a bath and overhead shower which was basic. When the bathroom was last decorated it was prettily sloppily done as there were splashes of grey paint from the ceiling on the bathroom tiles and also some patches of white still on the bathroom ceiling. We ate dinner in the restaurant one. We had been informed that there was only a limited service on offer between Christmas and New Year and the menu was basically just pub food rather than a four star restaurant and not particularly good pub food either. We ate in Winchester a couple of times during our stay and the quality of food in the pubs there was far superior to that served in the hotel. We also had breakfast on the two mornings we were there which was patchy. They had some decent continental breakfast offers with decent sized croissant and pastries. However the cooked breakfast was disappointing. I think that they were a bit understaffed as there was always a wait for some items and the quality of the food on offer was pretty poor.

Room excellent, clean, comfortable and spacious. Staff very friendly and welcoming

Great

Excellent service from reception, bar and breakfast team. Hotel has been nicely renovated but why leave the 80s/90s door with no sound-proofing and which bang and creak. Awake at 5am before an 8 hour drive because of this.

Bedrooms and bathrooms were not in very good condition. They both reminded me of a travel lodge. In the reception area the hotel looked lovely, but thats as far as it went. It was an expensive stay for an average hotel.

Good

Staff very helpful. Food good at the hotel

Beautiful modern hotel with a big room, comfy bed and great food

Really good hotel, great staff and very clean, well equipped. There were some issues, seemed really understaffed the first two nights, so quite long waits at the bar a, but the bit that really got my goat was the bwto be sergeant major

Room clean and comfortable. Staff friendly and helpful.

Great spread, nice staff.

Great

Stayed for one night to attend an event in central Winchester, which is a 10 minute drive away. The room itself was lovely and clean. The breakfast was excellent - lots of variety for all appetites and tastes. Was replenished regularly. Wouldn’t hesitate to stay again!

The room was clean and tidy, loved the complimentary drinks and snacks. However, maybe cans of coke or lemonade would have been nice instead of wine and lager, but thats a personal choice. On the second day, we did leave a note on the door for the room to be tidied as we needed clean cups and glasses, but this wasnt done! The lady did knock in the afternoon, but we were already back in the room and had to try and clean the cups ourselves.

Room clean and food fine. Hotel was souless though and no warm greeting. Actually felt that I was impossing. Wouldnt be going back.