Overall Ratings & Reviews Skotel Alpine Resort

A decent place with great views of the mountains.

Love it. Friendly staff.

Good hospitality Great atmosphere Bar and restaurant was pretty good. Overall loved the place and will recommend people going to whakapapa village.

I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊

Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!

Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!

Dining staff was incredibly supportive to learn about dietary restrictions.

Family friendly, beautiful staff

Good starting point for trekking to tama lakes. Hotel is a bit outdated and in our room we had a lot of dust.

Great location for exploring the hikes.

Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!

Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!

The walls are kind of thin so if you are a light sleeper it might be hard

I cannot say enough good about this place! Wonderful service, comfortable room with private bath/shower, great breakfast buffet (extra), bar, & restaurant (reserve your dining time early). Plenty of free parking. Our room looked out directly at the volcano with a sliding door walk out patio. Also, great location. We had planned to leave a vehicle at each end of the Tongariro Alpine Crossing but they counseled us that there is a 4 hr time limit after which you are likely to get towed, so we bought a round trip shuttle. Good to have the heads up!

Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal. Kitchen facilities were also appreciated and staff were helpful.

Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.

Very run down hotel but we kind of knew that when we decided to go there. Everyone there was very friendly and everyone was having a good time. Don't think I would ever stay there again because it was a little below my standards.

Never ended up staying at this property as was unable to confirm after hours booking despite multiple attempts to contact Skotel. Wotif attempted to get a refund but the hotel refused. Poor customer service. Very unlikely to ever stay again or recommend. TBH the location is good, but there’s better places to stay in National Park

Chef, reception staff and owner went out of their way to make our stay exceptional. Generous size ensuite room with fabulous outlook and balcony. Warm and cosy and totally appropriate to prepare for and then recover from the Tongariro crossing (hot tub) and to explore Ruapehu. We'll be back for a week next time.

Old but very well maintained, staff hours at the front desk is limited, but they are very helpful even with the daily Niwa weather updates! Restaurant and bar are very good especially the view. If you travel in the high season, make sure to book it early as the park has limited accommodations. Close to hiking tracks and they can even arrange the shuttle to drop off and pick up for the Tongariro Alpine Crossing!