7.8
Pleasant
From 244 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

7.2

Service and Facilites

8.0

Traveler Reviews Hotel Los Andes

Number of reviews per page
20
40
Top reviews
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property is close to the bus stop. Breakfast was very good.
Jesse
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was good. Complimentary breakfast could be a bit better. Lots of noise from surrounding occupants. Could have a quiet time after a certain hour.
Josephine
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

They charge my card again. With out a reason I was there only one night they charge a second night after I checked out. And they gave me higher price for booking on line. Walking ins where given a lower rate.
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Gracias
John
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The rooms are nice and clean. Receptionist could be courteous for when asking how to connect to WiFi she offered instructions rudely. Anyhow WiFi is of low quality and hard to connect to.
Melissa
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Thank you
Jose
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Falta un poco de mantenimiento, y nunca había agua caliente aún cuando prendían la caldera
Elaine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Nice restaurant for dinner
ABRAHAM
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Ya le hace falta una renovación a los cuartos, parecen viejos, los colores ya está pasado de moda, el piso se ve sucio y dañado, no nos pudimos accesar al wifi del cuarto y todos los días tuvimos que pedir que nos activaran la llave del cuarto. 5 estrellas para las albercas, precio hospedaje y paquetes del bufet, y agradecimiento al mesero Juan Horacio fue muy atento y amable en el comedor, muy servicial.
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Lukas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

OK for a stop on the way, but nothing extraordinary. Kids enjoyed playing in the pool, but it was a bit dirty.
Liz
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

It's a old building. Nothing like the pictures. The pool was dirty. And every single day i have to activate my key to enter my room. I ask for another pillow and they tell me they can't give me a extra one. For Several days the power just came and go. And i was lucky if they put new towels in the bathroom. If they left any towels.
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Bonnie
4.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

We have stayed here before- this time it just felt grimy. Also, the parking lot was full to overflowing.
HECTOR RUBEN
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Muy limpio y cómodo a buen precio
Cecilia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Clean friendly staff good smiles old the time answers you cuestión I will come back next time
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

La limpieza es terrible, las sabanas estaban sucias, las toallas rotas. Nada recomendable
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Beautiful property with many plants and grass. Great value for the price. Very kid-friendly. Excellent pool area for kids. Rooms simple and clean.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
6.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

We have stayed here before , this time the staff was really hard to deal with. I goofed up a reservation and only put 1 person down for a double bedded room . They made me pay $150 pesos for each extra person. I explained to them that I had already paid for the room they were not accommodating at all. The front desk girls were never welcoming. The Pool is nice and is open late, kid friendly with a slide and small kiddie pool.
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Caitlin
4.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Online we were told there was a gym to use nearby, there was not. There is only 1 pool, not 2, and the air conditioning did not work, it was cooler outside than in our room. The service was not good either, front desk staff was very rude and slow. Their were 4 of us staying in a room with 2 doubles and it was a struggle just to get enough towels for each of us as well as getting more than one key card. Overall, I do not recommend this hotel, not a very nice experience on our family vacation.
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S
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The pool hours were not regulated , and there were loud parties at night that didn’t let us sleep . Also they were doing construction on the room next to ya and would start hammering at 830am . Also every time we left the hotel our room card key would disactivate , to the point where I would just stop at the front desk to reactive it each time we got back .
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stephen
10.0
/10
Reviewed 455 week(s) ago

Hotels.com verified review

Great value - lovely pool, secure car parking and friendly staff
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