Overall Ratings & Reviews Grand Times Hotel Sherbrooke

Work trip

Expérience très décevante. Le personnel est arrogant et donne clairement l'impression qu'on les dérange. Aucun sens de l'accueil ni du service. Le lobby est grand, mais totalement inutile juste là pour faire joli. Tout semble chic en apparence, mais c'est mal conçu et bâclé. Rien ne fonctionne comme il faut, et on sent que le service est loin d'être une priorité. On ne reviendra pas, et on ne recommande pas.

I liked the service, the cleanliness and the quiet ambiance

Horrible uncomfortable bed so overrated for the price manager too young with no experience has a big power trip Really bad experience

Room was cold and I was told they don't turn on heat if it's 8 outside. Breakfast wasn't very good just cold toast and cereal.

Chambre prête en retard

Great staff

Too expensive for what is offered - small room, few pillows, no hooks on wall nor bathroom, cheep coffee in room, poor breakfast

Stationnement payant… aucune prise électrique ou pour charger cell près des lits.. à moins d avoir 20 pieds de fil pour rejoindre une prise… mais chambre bien. !

We did not enjoy our stay. The room was small, we had to pay for parking, the swimming pool was very small and we could hear all the traffic from our room. We do not recommend this hotel if you are looking for a comfortable and peaceful place to stay.

Perfect location for a quick stay-over on our way to Quebec. Modern, clean, spacious rooms with friendly staff. Great view of the lake.

Comfortable room

The hotel was neat and the staff was welcoming

Malheureusement je ne retournerai pas à cet hôtel en raison du manque de borne électrique pour voiture

Great stay, clean, calm and close to downtown Sherbrooke

We had to pay for the parking which was not indicated when we reserved, they do not lend out the bathrobes for the pool you have to pay for them

Very clean and modern hotel. Comfortable beds and pillows. Underground parking available

I left some objects in the room. When I called I was told they had them. I went to pick them up and they no longer had them. The manager called me a liar and said they never claimed to have them. This manger should not work in customer service. For this reason I would never stay there or recommend this hotel.

Room was clean, quiet space. Didn’t use any services or eat at the hotel so can’t comment on that

Made us pay for parking. Never disclosed this info. Hidden fees I just can’t. Not going back to this hotel…