Overall Ratings & Reviews Hotel Mulino di Firenze, WorldHotels Crafted

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The property is very beautiful, the managers were nice and tried their best to be accommodating. Not all of the staff was nice, there was a strange smell in the bathroom of our original room, it took a lot of discussion and back and forth to change rooms. They gave us a new room after them letting us know that we really shouldn’t be in the new room because it was more expensive than the one we booked, but I explained that making an exception for the negative experience and mouldy/bad odour wasn’t our fault. They finally agreed. The second room was fine but after all the back and forth and the negative experience with a staff member who was rude to my friend, we decided to leave and book somewhere else. I asked for a refund and they declined, they also declined through Expedia, so I paid for another day we weren’t there despite letting them know very early the day before we’d be leaving.

It was the perfect place to stay with a welcoming staff and great restaraunt

I was looking for a relaxing stay that was far enough from the city center but also still close enough to do some activities. Hotel Mulino was exactly that. The staff was very friendly and eager to help with any requests whether it be taxis, irons, wine recommendations, etc. I would definitely book again.

Soggiorno rilassante e come a casa

They are amazing, the nicest people work here the hotel is just gorgeous.

Property and staff are fantastic! Very helpful with any needs or questions. As far as back and forth from the city: they have a shuttle option. The easiest thing to do ,is have them order you a cab. You can also have a restaurant call you a cab for the way back. I would stay here again. The sound of the river is so nice.

Staff was certainly friendly and helpful. Breakfast was repetitive and unimaginative, therefore overpriced. Biggest downfall was the exclusion of the shuttle in to town,mentioned on the websites. They refused to take responsibility for that mistake which cost us significantly having to pay taxis every day. Still, the staff was pleasant and helpful.

Very far from Florence. Bad food. Very humid in the room. Very helpful staff but poor hotel organization.

Beautiful place on the outskirts of the city.

Loved our stay! The entire property is so beautiful, the staff is extremely friendly and helpful. Do the breakfast buffet—best I’ve ever seen and so worth it before you take the shuttle (EUR 2.50 pp) into the city to explore.

This property is absolutely beautiful! So much interesting history in this picturesque setting. The staff were so accommodating, friendly and professional. It was a wonderful experience it and I highly recommend it!

Beautiful property, helpful and friendly staff. We enjoyed the spa, restaurant, bar and the parking garage was very helpful. Took their shuttle into the city for the day. Definitely recommend!

Fantastic stay, would recommend to anyone and everyone!

It was a very nice hotel

Absolutely incredible hotel. We are city people so it was nice not to be in the center of noise and business here. Traveling in August is a relentlessly hot time to be in the city, so having the benefit of a pool was really incredible. Al fresco dining by the river with waterfalls was peaceful and a great respite from the very busy city. The bathrooms and room were well equipped and oh how I wish I could replicate this bathroom. Just lovely. Bidet, jacuzzi tub, gorgeous marble. Staff was so friendly and accommodating. The property is rustic and beautiful with lots of nice outdoor space to stare at the river. Another benefit is a €2,50 shuttle to town. It doesn’t drop you in the center but a 15 minute walk across the river gets you to the action. A local bus a 12 min. Walk from the hotel is also a great option from the same shuttle drop area. Use google maps transportation to see the bus stops and navigate. Use your phone to tap and pay per ride. Note that you may only buy one ticket per credit card. The bar is impressive! These young barkeeps have a very impressive cocktail list and the ingredients they use for their Negronis are absolutely outstanding. Honestly should have an award. They make their own aromatics and kombucha. Our absolute favorite Negroni we’ve ever had. All and all a great stay. Would love to visit again!!

The whole property was unique, a transformed mill of some sort on the Arno river. Each room is unique, staff could not be more friendly and knowledgeable. A little out of the way as far as shopping and restaurants go, but they do have a shuttle to Florence.

This property is absolutely beautiful. The staff were friendly and accomodating. They offer shuttle services to and from the center of Florence.

The hotel was beautiful and super clean. The staff was amazing - polite, professional, friendly. They went out of their way to help with everything we needed. Walter and Andrea ( receptionists) were truly great.

Loved the stay at the hotel the rooms are great, breakfast is great and good service , won’t recommend dinner the spa and sauna is relaxing, the outdoor pool is great for a hot summer day.