Overall Ratings & Reviews Excelsior

Friendly staff

Food in restaurant very good, staff very friendly, comfortable room, however did not like the fact that there was not a proper shower

What a great location! The staff was super friendly, helpful and above and beyond. We loved this place. We stayed two nights in four rooms. Most of our rooms did not have a shower. Just a wand attached to the bathtub to spray off. It was hard to wash off sand.

Definitely not a 4 star hotel. The AC barely worked and the hotel was very old and in bad shape.

Excellent hotel with a unique view! I loved it!

Lovely

Propert only has bath tubs. No shower, no shower curtain. Whole bathroom becomes wet when you take shower.

Very nice workers and helpful

The hotel rooms are a bit tired but the location is good and the staff are wonderful

Dependable hotel that nonetheless is showing its age. No on site parking. Convenient pay parking nearby. Did not patronize restaurant this stay as experience during previous stay was not acceptable. Helpful front of house and cleaning staff.

We enjoyed our stay and the reception staff were very friendly and helpful . Our room was clean and comfortable, although quite hot as, even on the lowest temperature and with fan on cool setting it was still too warm.However it is beautifully situated and we enjoyed sitting outside un thé brasserie with a drink .

Traditional hotel with clean room and lovely outlook. Very central for the town and lot of restaurants to choose from.

Air conditioning is seasonal. Had to keep windows open at night. Street noise until midnight and again at 6am. Staff was excellent and room very clean. The restaurant was fantastic!

Great room with a seaside view. Amazing customer service and welcoming. Ideal location.

Room was overpriced, and just « ok » Corridors (gloomy) lighting could be changed. Finding a parking lot in the hôtel area can be complicated.

Reception staff very helpful and most pleasant. Top marks for customer service.

This was a nice hotel in a great location. The staff was friendly and helpful. Our only issue was the internet connection which would expire at midnight and required 2 step process to connect which didn’t always work the first time.

On the beach boardwalk close to the ferris wheel and cathedral.

We made a specifc booking with twin beds offer and when we arrived we were told that for the category of room in fact they had no such category of rooms with twin beds (and since hotel was full, there was no solution). Whether attributable to Hotels.com or the hotel itself, the offer is misleading and creates difficulties. The hotel made it up by offering breakfast but still I did not get what we bookee for.

Amazing location! Across the street from the beach! Staff is excellent! Food is yummy!!