Overall Ratings & Reviews Campanile Carcassonne Est La Cite

Super helpful staff,great restaurant and quiet rooms.not the best location but ok for a one night stopover.

Nice property in front of a supermarket and a shopping mall. Very good for a 1 night stop.

Very nice hotel, lovely staff, car park, close enough to city centre. Nice breakfast 🙂

Staff helpful, meals reasonable,very clean and tidy. Location in business park not the best but Aldi and Lidl handy. Some 40 mins walk to centre. Ok if you have a car but taxis expensive and buses not reliable.

In a great place to go visit the medieval castle. Room was comfortable & breakfast was lovely. There’s a pool there too but bit too cold for me, I’m a whimp, but husband had a swim. Would stay there again.

Beer was a little expensive but had a nice pool and good staff that were friendly and attentive

Lovely breakfast

Clean, comfortable, extremely friendly staff. It does the job. Good value for the price.

Really disappointed by the “room” that doesn’t have one inch to spare, I was fooled by the “pets welcome “ only to be charged over $10 per dog, TV was not working at all AND finally , the WORST part the shower and its door was so badly conceived that you could not get in the shower unless you were excessively skinny. I managed to fax myself but my sister couldn’t! No financial gesture/ compensation/exchange or possibility to take a shower was offered. The price/value is quite terrible overall.

Comfortable and quiet

not working conditioner in the room. No transport to city centre. Hotel is ok. Didn't like continental breakfast.

No transport links to the main city centre beyond hiring a taxi, however the staff were very friendly and the room was comfortable.

Easy access, good facilities and staff.

Just a pleasant stop.The best we had in France. We’re hoping to stay on the way back. Couldn’t fault it in any way.

Easy to reach, grocery shopping possibility just next, big parking lot.

The hotel seems clean and what not however the wifi never worked and it was essential as to why I booked this location. Also, the bed sheets were stained even though they did ‘look’ clean. Overall, I expected better. The room is small and feels a bit crowded.

Great environment

The Hotel was very nice, well kept and clean. The staff were very friendly as well. It is too far from the main town and while the hotel can organise a taxi to get there they are not that easy to get home.

Loved it that our two little dogs were welcome. Even got a ground floor room as requested. Only charge for dogs 5 euros per night each.

Showed up to Hotel with a reservation only to find out that every room is booked out. No rooms available. No where else in the town. And next city over too. We had to sleep in the car! Got no sleep. Lost 100 euro....we need a refund!