The AC was not need it in my stay so I didn't even use it but it's Ok,Plus you can walk to San Juan de Dios El Parian and Plaza Tapatia and leave the car inside their parking.
Carlos
Business
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Great place to stay
Carlos
Business
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Nice and quiet
Diana
Leisure
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The place wa clean and very close the historic area.
Carlos
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great place
Carlos
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Great stay
Enrique Tellez
Leisure Family
2.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Area around is dangerous.
Diego
with Children
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
CLEAN ROOMS
GILDARDO
Leisure
8.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
parking space
GILDARDO
Leisure
8.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
noise
Gisselle
Business and Leisure Family
2.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
I stayed at this property for a total 2 days and had our reservation for 5 nights. I ended up leaving the second day. We got our phones stollen. Reception did not do anything to help. The bathroom was dirty. I do not recommend staying here. Another guy who stayed there got his suitcases stollen along with his phone.
Omar
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
The hotel is conveniently located but the area is not the best.
GILDARDO
Business and Leisure
8.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Is nice, enough to relax
Veronica
Friends and Family Family
6.0
/10
Reviewed 128 week(s) ago
Hotels.com verified review
Room was good size, nothing fancy. Location is very high traffic, very loud at night. Staff was nice but not very responsive when making requests for extra towels or toilet paper.
Lidya Elizabeth
Leisure with Children
10.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Staff friendly
Omar
Business and Leisure with Partner
10.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Clean and ample room, nice flooring, excellent working bathroom, open spaces outside rooms, friendly staff and employees. And my room had a balcony with great view, Hotel Alcázar Is much better than hotels that cost a lot more!
Theresa
with Partner
8.0
/10
Reviewed 148 week(s) ago
Hotels.com verified review
Good hotel within walking distance of major attractions. Very comfortable. Very friendly staff. Does not have a restaurant but very close to many food options.
Jacob
10.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Lovely clean hotel with friendly staff! Location was perfect for exploring centro historico.