Overall Ratings & Reviews Khaolak Laguna Resort

Impressed with everything. Very good service. Suitable for relaxation.

It was a restless vacation. We had to move rooms in the middle of the night and early in the morning because the air conditioner was not cool. We woke up at 1 am because it was too hot. We called the front desk and the staff changed our room to a room nearby in the same building. We woke up again at 5 am for the same reason. The staff wanted to change rooms, but in the same building. So we suggested whether it was the air conditioner system of the building or not. Should we change buildings? The staff moved the building. It took almost 40 minutes to do it. Most importantly, there was no apology. Even when we checked out, the staff did not ask or apologize until we had to tell them what happened. The answer was "We know about it and apologize. The staff who solved the problem during the night did not meet many people, so they might not know that we have to apologize..." That's all. Thais probably do not care much. I think other places would be able to solve the problem better.

ที่พักสวยมาก อยู่ติดกับถนนใหญ่และหน้าหาดเลย ห้องพักกว้างและสบาย พนักงานบริการดี ใส่ใจ และพูดเพราะ พร้อมให้คำแนะนำต่างๆได้เป็นอย่างดี มีโอกาสกลับไปพักอีกแน่นอนค่ะ

Very good atmosphere, very good service, clean rooms.

Convenient transportation Good hotel atmosphere. Spacious room Stay in and feel impressed.

Comfortable room with garden to relax with family.

Very good service and beautiful location.

The hotel is clean but the breakfast is good. Because most customers are that way.

Private, good location, good service.