Overall Ratings & Reviews Hôtel Aqua by HappyCulture

Very happy with this motel. Staff were fabulous. Special mention to Joseph. Room very clean. Extremely comfy bed and modern bathroom. Breakfast was also very good ..... lots of choice. Would definitely stay again.

Had a very comfortable stay. Quiet and clean. The family room was 2 ajoined rooms and I appreciated that there were separate beds for my kids. Only problem was the walk in shower didn't drain well and flooded the bathroom and hall after less than 5 minutes. Apprently this is a common problem and the staff just gave us extra towels to clean up the water that overflowed.

Great location; very helpful staff; room was modern

It's a hotel under construction, lots of dust and tons of art work all over the place, but not hung up. A very kind staff and the breakfast was next level! Good and easy location! Easy access to everything!

clean, confortable, close to everything

Friendly hotel just a few minutes walk from Porte Du Namur metro station, it was ideal for a short break while exploring Brussels, breakfast was good here too.

Cosy property and helpful staff. The area around the hotel felt unsafe for travellers in the evening.

I use regular hotels, based on convenient location (work or evenings out). It was my first stay there, owing to my regular hotels being full or too expensive that week, but was very close to the metro and the 71 bus, so that was good. Staff were very friendly, all of the time. Room was quite large, but I would have liked more desk space (very cramped) and additional power sockets. Not good when trying to use a laptop. wi-Fi was excellent. I really appreciated the fridge and kettle (with supplies) in the room, and the free coffee downstairs. The lift was fine, but the stairs where too narrow and sharply curved for me so I only used them once. I am very tempted to stay again, but location means getting out of bed 25 minutes earlier for work, and that is a big ask!

I have stayed in this premisses before but this time it was awful. The shower didn't work, the hairdryer didn't work, the toals had other peoples plasters. This was not a welcome stay at all

Wonderful stay, excellent staff, convenient location

Easy access from city center Walkable from grand place Lots of shopping options around

Great location. Comfortable room. Friendly staff. Also good that we could pay for breakfast on place.

Overall good experience, reception staff very friendly, beds we soft and nice, temperature control in room. Large room, could use more table space. Missing one bedside table. A bit grimey in the shower, didn't drain for first 2 nights. Staff did quickly remediate. Toilet was a bit to eco which defeated the purpose. Had to flush 10 times to make anything happen...maybe. Didnt refill soap or in room coffee. Location is very good, would stay again.

Very nice

Cute!!

Very confortable

The staff were nice and welcoming. They made the best croissant ever for breakfast even better than paris.

The reception staffs were nice. There was a confusion about the tag provided in the room. I was looking for Do Not Disturb tag first night, couldn't find one so I left out the one provided on the bed. The tag says, "The best carbon footprint is the one we don't emit. I participate by hanging the door tie on my bedroom door before 8 am." I wasn't able to realize it was supposed to be a "please clean my room" tag until I got disturbed 3 times in the day, and expected to change the towels on the second night but no one came to change. It was a misunderstanding but you could do better to make the door tie more clear. Additionally, the hallway on ground floor was renovating, therefore some smells of paint and noise during the day was a little bit annoying.

Room faced the road and it was really noisy

It's located close to the centre and has food and transport options within walking distance. It felt a little unsafe at night but Uber can drop you off outside which was a relatively cheap option. Staff were amazing and accommodating throughout. The room has a big comfy bed, was clean and quiet. Only thing I didn't like was the drainage of the shower was slow, meaning it overflowed a little during shower time.