They arranged for our late arrival without us specifically asking for it.

ALL the staff were excellent as was housekeeping. Great lakeside location, good price point.

Vista espectacular. Personal muy amable

Great location with great breakfast. Ideal location

The staff were amazing, very friendly, helpful and we received a great welcome. The location is great, excellant views and handy for the village. Originally I thought the parking was a bit far away, but however, being able to drop the bags at the door, then going to park offsets this. The parking is also in a garage, which in the summer heat this is worth every penny! It should be noted that parking in Yvoire is difficult so the fact that the hotel offers this service fantastic. The room was nice and spacious, everything we needed, aircon was set just right before we arrived

Personnel très sympathique, Hotel agréable, reposant et propre. Cuisine succulente et service impeccable. Merci à tous pour votre accueil, professionnalisme et gentillesse! À très bientôt

The staff was exceptional Location perfect . I was traveling alone and everyone made me feel so welcome.. I will return …………..

Service was excellent

We had a wonderful experience at the hotel. The service was exceptional, and the restaurant did a fantastic job tailoring our vegetarian needs. The cups used were so pretty; we were hoping to buy a set for ourselves but were pleasantly surprised to receive two as souvenirs. Such a warm and thoughtful gesture! We will definitely be coming back again and highly recommend this place. The view of the pier was also breathtaking! Thank you for a memorable stay!

hôtel bien situé au bord du lac, belle vue de la chambre, hôtel calme, simple, bon accueil, bon petit déjeuner, bon restaurant avec belle terrasse.

This is amazing hotel within the medieval city of Yvoire. Clean, comfy beds, beautiful room and wonderful staff. We highly recommended this hotel. However, parking is an issue. They offer parking for 10 euros per day, or you can find parking in the public lot for 3 euros per day. Either way, it is a but of a walk to get to the hotel. Anyone with mobility issues may find it difficult, especially with baggage.

Wonderful stay - great location in medieval village. Make sure you can drag your luggage up and down a hill because parking is a ways away.

Lovely hotel on the edge of Lake Geneva, staff were extremely helpful, room was clean with a lovely view of the lake

Photos do not look at all like the rooms, foyer had a cream carpet with black pulled through it where suit cases had been pulled, no life or energy go this hotel, no bar service, no food service and no presence from members of staff 2nd floor room view of the lake blocked by overgrown trees not maintained Would not recommend anyone go stay here

The view was very nice and the room is climatized. Not a 4 star for services, room’s goodies and facilities. Very disappointing… I wouldn’t come back at this price.

The property was immaculate condition and located perfectly by the lake and walking distance everywhere.

Great location, loved how close it was to walk and get boats. Service at the hotel was good and friendly. Breakfast was tasty and options.

We booked an air conditioned room with a view of the lake. Our first room, while facing the lake, had a view of untrimmed hedges.On the second night, we were moved to a room on the second floor which did have a view, but alas, the ac didn’t work. The front desk attendant tried to fiddle with the controls, but failed to get it to work. We asked to be move to a room with a working ac. The attendant said he would call the director and come back to let us know. He never came back. The hotel is well situated in the town and the staff is friendly. But not having ac in the summer is a real problem, and they should not advertise a view for rooms that don’t have one. For the price we paid, we were disappointed and would not stay there again.

Quiet, clean hotel. Dinner was good There is NO parking on site - it cost 20 Euros to park overnight in the nearest public car park - about 10 minutes walk away. Please correct the online information

Great hotel in a storybook town. Loved my stay there. Had a great room with a balcony overlooking the lake. Highly recommend this hotel.