El hotel es muy antiguo, no hay elevador , los cuartos igual muy antiguos, pudiera parecer descuidado y viejo ... aun que estaba limpio...

There’s no denying it, The George & Pilgrim is bursting with character and history. We stayed the night in one of their premium four poster bedrooms at the front of the inn. Very comfortable room, but shower needs attention. Service was appalling, borderline becoming a joke. After a gruelling journey we were kept waiting 35 mins at reception trying to check-in. In the end I queued at the bar (understaffed and bar blind) to check in, then told to wait at the reception.. Breakfast was a joke, coffee jug empty and the thrumpy woman who was organising it seemed angry and would walk away whilst talking to you very quickly. It all seemed a bit too much for them and made us feel like we were just an inconvenience to them. Dried up bacon (one rasher) an egg, four triangular hash browns, no sausage, a yellowing sour tomato, beans that had been on service before and to top it all .. crappy supermarket bread. I mean we paid a premium price for this? I love the building but the way it is run? Nope, just don’t work for me.

The staff are fabulous. Very friendly, welcoming and accommodating. Location is perfect for Glastonbury. Centrally located and there is a car park at the back. We stayed in room 14 which is in a newer part of the building. It feels like an extension. When I say newer, I mean it’s not 500 years old. But it is very dated and needs an overhaul. I should’ve taken pictures but the grouting is missing on the tiles of the bathroom floor, the bath screen where it meets the bath is yellow and horrible, the shower doesn’t work properly, and the doors to all the rooms that we passed along the corridor to our roomwere filthy. The beds themselves were comfortable and felt firm and new. The sheets and towels were crisp white and in good condition. The room itself was quiet and had everything we needed. Breakfast was good.

Everything from the room, the food and the staff to the hotel itself was absolutely amazing! The room and hotel was beautiful, the food was delicious and the staff are very friendly! We will definitely be back !

It’s in the heart of the town. Easy access. Walkable. Great food & friendly & accommodating staff. Note room are on the second & third floors, only a spiral staircase for access.

Super cute place if you want something that gives you a taste of history. The building it beautiful and there is a olde worldy pub on the ground floor. Staff were friendly. However, with the old comes no lifts and dragging suitcases over cobblestones from the payed parking in the back and then up windy staircases. Everything has that damp feeling which also doesn't smell the best. Obvs no air con and the room itself was dated (not in the good way) . VERY central so if you want to be in the very heart of the town then its perfect and you can walk to everything.

Wonderful friendly reception by the staff for accommodations and a very pleasant stay close to all amenities. Loved the character of the building! Will hopefully be back some day!

A trip to the past. A great hotel, with friendly staff, great food and a perfect location. We really enjoyed our stay!

A quirky hotel well located staffed by a friendly team.

Excellent hotel great place to stay

We loved the antiquity of this hotel. Staff were very welcoming and helpful throughout our stay. Our evening meal was delicious. However - there were several downsides: Overall, the hotel’s decor is very shabby. (We were told that the hotel is due for a refurbishment this year). Our room (no 10) didn’t much resemble any of the images on the website and had the fire exit running between the bedroom and the bathroom areas! There was no door handle on the bathroom side of the door (whilst in the bathroom we had to close it by pulling on the coat hook on the internal side). The bathroom itself wasn’t screened from the fire exit corridor at all, and the bathroom itself was cramped and very tired. The shaver light had no way of switching on. The tv remote control was barely held together with selotape as the battery cover was broken, and wasn’t easy to use at all as a result. When we enquired about changing rooms the staff could only offer us a room that had suffered from water damage following a recent broken window. We declined. Breakfast was included in our room rate and offered a good choice of mostly hot food - the Eggs Royale and the Bircher muesli were fantastic. The toast offering was very disappointing - pre-packaged sliced white bread was the only option. The menu advertised ‘pastries’ but there were none to be seen. In summary - staff did their best to make our stay comfortable but the hotel itself let them down.

No warm water for showers in the morning but the hotel is so interesting and beautiful!

Absolutely beautiful place, the room was stunning we went for the 4 poster bed option and it did not disappoint, although the mattress on the bed was extremely hard we had a decent night's sleep, can get noisy as it's single glazed windows so cars and people outside can be really loud The main disappointment for his was the breakfast in the morning, got seated to our table and told to help ourselves to hot drinks and juice, tried making a tea, they had cups and tea bags but no hot water, so we had to ask for this where they just went off and got us a tea, which is fine until I wanted another one and I had to ask again. We then ordered breakfast, 2 Fry's up which is simple enough, 1 bacon, 1 sausage, 2 hash browns, eggs and a little pot of beans.... This took 1 hour 10 mins to arrive after we ordered, they apologised and said it was the chefs first day covering on his own... But at the end of the day a chef is a chef whether he is on his own or not and the place was not busy, we had to check out by 11 from the room so we rushed the breakfast, it was supposed to come with toast which was never brought out and without being stuck there for another 30 minutes waiting for them to toast it we rushed up stares packed and got out pretty much exactly on 11am Eaten there before and it's always been good and quick so just leaving this to a 1 off

Interesting historic hotel which I enjoyed ver much.

The staff were very kind, very sweet. The place is the oldest hotel in the area. I appreciated this. And it was clean. The cleaning lady kept checking on me to see if I needed anything. I stayed for 6 nights during a retreat. The food for breakfast was very good, they were sweet and attentive. The only thing is my room was very loud, as I could hear the bar and restaurant downstairs. So perhaps have a white noise machine and ear plugs. I believe they did provide earplugs and that was appreciated it. The drinks were good too. The other thing is that the front desk would open a bit late, so if I did need something I didn't know who to ask. Overall it was a good stay,

Interesting building full of character. Easy paid parking out back. Staff all friendly and helpful. Food in restaurant was great quality, which was just as well as not much else to choose from in Glastonbury itself on a Sunday eve.

Amazing hotel in the centre of Glastonbury. Minutes from other pubs, cafés and eateries. Though the hotel provides a great bar and restaurant. Very, very dog friendly. My dog was spoilt by the staff and was allowed in all areas. Highly recommended.

The people were very nice, food was good, the issue isbthat the room was not cleaned. They propably have not hoover the carpet in over a year, unfer the bed was really dirty. Accumulated dust and things from other guests. It is a shame to see a beatiful property poorly taken care of.

Noisy quiz night. Noisy 6.30am clanging of metal beer kegs and our final night people with two yapping and barking dogs moved in next door. 11pm and 7am noisy dogs. The staff were very nice throughout our 3 day stay. TV remote is a bit dodgy (no back cover on it) No chair to sit on in the room. The shower was great. Breakfast not as good as it used to be. Drinks at the bar much dearer than other establishments in the area. Car parking expensive.

As it happens often with rooms in pubs, they look veeeeery tired, almost old. Nothing fancy about them.