Very nice

Overall okay. Just attitude and service of staff was not good

Reception staff was not trained enough to talk decently. Lots of mosquitoes and fuming smell throughout the hotel. I booked a non-smoking room but they giving me a smoked room with puking smell in the hallway

I checked into a very sub standard room where the AC was running full blast in the peak of Delhi winter and there was a smell in the bathroom. I was ready to walk out, but I commend the management and staff for insisting that I give them a chance. They shifted me to a MUCH better room where the heating actually worked. The breakfast buffet was very good for the price and the hotel was crowded which is a good sign. Average hotel but with excellent management and staff which makes up for everything. Its the people that make this property.

great customer service, friendly staff , very corteous. didnt like the room condition. bathroom shower and sink was blocked, bedding had to be changed.

Only thing I like is Mr Sharma at front desk was very helpful and polite!

Ok

Construction ongoing Everything a mess No hotwater available

Good but noise of occupants from adjacent room was little disturbing.

!!

It was the worst experience. No AC in the reception I had to wait there in 50 degrees for 2 hours as my check in was 12:30pm. Then my food was burnt and also when I asked for a water bottle they gave me a hot water bottle. I am so disappointed with the service and it feels like I wasted my money.

It was worst. Rude behavior of staff , will give 0 rating for cleanliness of rooms, poor service. will never recommend anyone in my life to stay in this hotel.

Not ood tariuf is high but no facilities in the room

Staaf was exlilent but neet to be renovate little bit but was fun to be here

I would give zero stars if there was an option. The room was dirty, mosquito infested, sheets were damp, air conditioning was non functional. Worst hotel I have ever stayed in.

Too much formal staff , no feelings for customers , just stick to self made dry and rigid terms

Reached Hotel at 9.00 PM after a very tiring journey, though I had informed the Hotel about my late Check in , you would expect them to be ready from the normal check in time 12.30 pm. But to my surprise rooms where not ready and my family had to wait 30 mins for the first room and the second room was given after an hour. when we entered the room , the master card key did not fit into the power slot properly , making power go off every 3 mins. this was rectified by housekeeping by inserting another card into the slot to make the connection tight. The menu was impressive but the guy taking orders had no idea about the continental stuff mentioned. Chicken Crispy with Gherkin and other vegetables was the normal chilly chicken , Mushroom soup had no mushroom pcs and was served cold , A exotic Burger was a simple burger with tomatoes. But the shocker was that payment has to be done immediately as this account is different than the hotel room account. Later on the Toilet Mirror bulbs stopped functioning and could not be repaired. The hot water kettle kept in the room was damaged and broken , maybe by some previous guest , but housekeeping had no idea , but replaced it when I complained. Another shocker was that there is no complimentary breakfast served, and they call this a Business hotel ??? , Expedia should have informed me this prior to booking , nowadays you don't find any business hotel without complimentary breakfast. Bell Boy availability is scarce.

Na

Things I really liked: the helpful staff, the clean and well-maintained facilities and rooms, the quiet environs and the well-appointed rooms. Things that need improvement: the food in the restaurant is overpriced and the quality is not too great, especially for the price. The regional breakfast items are good but main courses could do with a serious overhaul.

good