This was the most unique hotel we’ve ever stayed at. The staff were most helpful and accommodating. The nice touch was while we were having a glass of wine on the terrace. The host brought us a complimentary appetizer.

Very nice accommodation

This was our favorite hotel on the trip. The staff were great offering wonderful suggestions, arranging a tour and taxi to catch our very early train. They even have us breakfast before we left. ❤️ the room was beautiful. I can't recommend this hotel enough if you want to stay in the sassi caveoso.

Basiliani Hotel is truly a fantastic boutique gem! The location is perfect — close to everything yet peaceful enough to fully relax and soak in the atmosphere. The staff make all the difference: warm, attentive, and genuinely eager to make your stay exceptional. Every detail feels thoughtfully curated, from the beautiful decor to the welcoming ambience. I couldn’t have asked for a better experience. Highly recommended for anyone looking for a charming, comfortable, and memorable stay!

The staff was fantastic

Wonderful hotel in a great location in Matera. Each room was different and wonderful (we had four rooms). The staff was great and the transfers to/from the parking garage were perfect. We would absolutely stay here again!

Was unable to partake in breakfast. Most of the staff was very nice and helpful except the man (or shuttle driver) when we arrived that nite. I don’t appreciate being yelled at by staff at a hotel I paid for. Was not very understanding and rude.

Just perfect!

It’s ok hotel for fit people but several areas of mold in the bathrooms ( we had friends in another room- same mold) is unacceptable! Extremely dangerous step down at the bathroom entrance- waiting for accident to happen! Great breakfast!

We were knocked out by the comtempory feel and stylish interior to what is simply a cave. It was fresh and perfect. The staff were so friendly and knowledgeable. Even the lovely lady at breakfast remembered what we liked to drink with our breakfast.

The hotel was good and space in room was excellent. Limited cleaning during stay but ok for our 2 days. Shower rod kept falling and it was never fixed.

The breakfast options are limited. The location is outstanding. The room is unique, clean and spacious. The matrass is too soft. The staff is excellent, very helpful and kind.

Lovely breakfast, lovely hotel. Minor point the bathroom in room 125 could do with a lick of paint to freshen it up but overall anyone booking this hotel will be making a good choice in a unique location

Truly fantastic boutique hotel! Such an amazing find! Highly recommended. Parking is free and easy to find. The hotel picks you up and takes you into the city. The staff were incredibly friendly and helpful. On the day of our departure we needed to leave very early and they had a full breakfast ready for us and gave us a ride back to our car with no problem at all. The location at the edge of the cliff is absolutely stunning and the views are unparalleled. The rooms themselves are unique and very well appointed. The bathroom in our room needs to be repainted and the loft where the kids slept got very hot. But other than that we can't find a single fault with this lovely spot in a beautiful city!

Spacious room, nice staff, shuttle service is quick.

Great location with helpful and friendly staffs. Like the free pickup/drop-off from parking garage, breakfast is pretty good, the location (right in Sassi) is pretty cool and decent options on restaurants and cafes.

Should have stayed here another day. Everything

Beautiful hotel, modern, clean, coffee & tea are including in the room, good breakfast & nice service.

Hotel first: Basiiani Hotel is a marvel in a town once called the 'Shame of Italy'. It is a hotel that is comprised of several rooms carved into caves that used to be people's homes. It is awesome. The decor, beds, bathroom and amenities all top notch. The staff friendly and the buffet breakfast was great. Highly recommended. Now the town of Matera.... you must go. Truly out of this world and worth every adjective of beauty.

Excellent location and friendly staffs, wonderful breakfast!! Shuttle service was excellent. I want to special thank for giussepe and front manager. They provide us breakfast earlier.