Excellent Service and the Food was Excellent.

Is a newly renovated property. Location is good. Room size varies and configuration makes it challenging to move around.

D

The room is super small and check in time is 4pm.

Great place to stay after finishing hiking the West Highland Way. Very comfortable room and helpful staff.

Lovely hotel with wonderful staff and restaurant. Great location!

Great stay and Dougie was absolutely wonderful!

Ir was an Ok property. Very clean but fixing some doors and rooms.

Although part of the hotel was being refurbished it didn't affect our stay. The room was ideal for our short stay, the breakfasts were very good with no delays on being served and the staff were very helpful at all times. Definitely use the Nevis Bank again when we travel to the West of Scotland.

My favourite hotel in Fort William - modern, comfortable and immaculately clean! Food is excellent!

Parking was a problem. Property was in the middle of construction.

Our Premium Room had quite a number of stains on the carpet, something splashed on the walls that should have been cleaned, and worn furniture. Wouldn’t stay again for the price we paid.

Nice modern rooms, very clean. Parking is tough and down the street. Staff were helpful and super nice.

A charming, newly renovated stay offering cozy, well-appointed rooms. The on-site restaurant serves delicious meals, and guests enjoy the convenience of free Wi-Fi and parking. Right next door, a spacious gift shop and café features a thoughtfully curated selection of mid- to high-end items—perfect for browsing or picking up something special.

Second time I’ve used this hotel in a year when visiting FW. Staff are always helpful friendly and chatty. Was able to leave luggage there ahead of check in each time as I arrived early morning on sleeper train each time. Rooms and en-suites are well presented, clean and comfortable. Only marked down in one score as hotel looks a bit grotty on exterior.

Lovely welcoming gent at reception when I arrived. Room was exceptionally clean and tidy... only issue for me was not having a wall mounted magnifying mirror in the bathroom to apply makeup. Next time I will take one with me. Many hotels do have these fixed. Makes all the difference for us ladies. Didn't have breakfast so cannot comment on that. Over all, a great place to stay and I would go again.

Dated but very comfortable.

Breakfast average but did the job. A/C in room did not cool the room down, gave up and had to open the window. Quilt to thick making it uncomfortable for us to sleep. Room amenities good.

Very clean room, comfortable beds and good location

First issue with the property was NO LIFT and no disclosure that that was the case. The property was undergoing renovations (perhaps to add a Loft according to the front desk attendant) during our stay. Many of the parking spots near the entry doors were taken up by the construction vehicles/construction fencing. Additionally, the corridor where our room was located was under construction and missing all the wallpaper and had a big draft in the hallway. It would have been helpful to know about the construction prior to our arrival so that we could have decided whether that would change our plans. The hotel room floors have a very weird and confusing layout with a series of steps and doors going in between various series of corridors. Lack of complimentary coffee..we specifically asked about coffee being available and the front desk attendant confidently said yes, but what he failed to mention was that the tiny coffee cups in The Brown’s restaurant was $3 gbp per cup. These cups only held probably 6-8 oz and that is a ridiculous price given that it was not complimentary refills. Had he told us that it was a per cup charge, we would have gone elsewhere. When your party each had 3-4 cups per person, that added up quickly and was a ridiculous amount of money for the quantity and quality of coffee that we received for those charges. Given the inconvenience of construction and ths coffee situation, I would not recommend this hotel.