Nice and cozy place

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This hotel was where we stayed the night before our 6am flight home, so we were mainly there for proximity to the airport. It's still 16 minutes drive from the airport but the closest I could find. The staff were really helpful in lining up the shuttle to/from the airport, but the shuttle is pretty expensive, at 55 Euros at 4:30am. (35 Euros during the day.) The room was clean and we ate both lunch and dinner in the hotel dining room. The food is reasonably priced and decent. Breakfast was included in our room but since we left at 4:30am, they provided us with a packed breakfast to take with us. My only wish was that there had been a way to walk out the back of the hotel down to the beach. I gather that it may be less safe to walk on the beach at night, but we would have gone down there during the afternoon if we'd been able to get through there.

Needed a few times to ask them for extra blanket and pillows. Also not happy in a three day stay sheets were not changed

Breakfast and staff were excellent Beach and pool were amazing Staff outside was very friendly I just felt the rooms were very plane no paint or pictures to make the rooms more inviting But everything was very clean The grounds were beautifully kept

Hot dirty no pillows, no service for tourists

Facility was really clean , the stuff at the restaurant was really rude , I don’t recommend this hotel at all you come on vacation to se angry faces no thank you , and I’m talking about the stuff on the kitchen and dining ara especially the host lady

Clean, friendly staff, good food, great pool ateas & beach.

While we did not know what to expect and were simply looking for a hotel near the Palermo airport, this hotel was a very nice surprise. Great beach and friendly staff.

If you book from a third party site, make sure they give you the right type of room. Breakfast options were limited. Air conditioning only went down to 22 degrees (hardly cooled the room). Room had tatty wallpaper in places. Too noisy to sit out and enjoy the balcony. The staff were very pleasant and polite. We will not be booking here again.

Beautiful location with great facilities, we enjoyed the pools and private beach access with chairs and umbrellas. Would definitely come back!

I returned to the Saracen for the second time with my family. I strongly recommend for family with kids, great fun with the animator team both on the beach with music, exercises and in the evening with dancs and entertainment. The food was different and lots of variety however often it was not very warm and not much fresh fruits in the morning.

Best hotel in Italy 😍loved there

Pleasant staff

Excelente

The hotel is in good location, but needs modernization. Most of the staff were very nice and made our stay at hotel but more comfortable. As my wife is a vegan she found it very difficult to get vegan food. More needs to be done in this area. The staff tried their best to help us but the language barrier made it a challenge. One of the reason we chose Saracens hotel is that on the website, we were lead to believe we would have use the swimming pool, spa facilities , sauna, jacuzzi. But nothing was open.

The property was very nice and clean, however, we were disappointed as none of the pools were open, we were looking forward to using the pools, the availability of food nearby wasn’t that great. There were not many restaurants in the hotel or near the hotel. Most pizzerias were closed or under construction.

Close to the beach and great breakfast including GF options. The water took a long time to get hot.

Hotel was full of fire ants cockroaches and mosquitoes. My kids got bitten by ants .

The customer service was very ice and all though it wasn't really that busy it was what we needed for the price. The rooms weren't as great as the pictures showed however we were only in them to sleep and that was ok. They provided GREAT SERVICE