Got sick early in our holiday through no fault of the hotel. The staff were excellent and did all they can to ensure we were comfortable and had everything we needed until we got better and departed

Ocean and Pool view as advertised. From 4th floor also beautiful view our back of hotel as you enter or leave your room. Breakfast menu good. Nightly entertainment was fun. Room clean and maid came in every day.

The hotel is really nice and is disabled friendly. There is step free access into the pool as well. The hotel is situated right on the beach with bars and restaurants a 5 minute walk if that away. Would definitely stay here again

Have stayed at this hotel many times. Great location and great staff

We stayed in room 415, overlooking the pool and sea view, the room was cleaned daily. There is a good array of food for breakfast and always plentiful. Staff were pleasant and helpful. I had an amazing massage at the wellness centre. Hotel is in a good location with easy access to shops, restaurants and public transport.

Loved our stay. The hotel was spotlessly clean and rooms we very nice. All the staff were very friendly and helpful. Loads of sunbeds around the lovely pool. Only had breakfast but the food was excellent with very good choice. Fresh omlettes. Entertainment every night. The hotel was opposite a huge beach and there we lots of nice bars and restaurant for the evening.

The rooms were spotless, The staff were very nice, Everything about the hotel was excellent.

Very nice hotel and stay. Clean and comfortable. Professional helpful and friendly staff. The AC in my room didn’t work which wasn’t a problem as it wasn’t hot. The spa was a bonus recommend one of the massages! Great location right on the beach front and very calm and quiet. Perfect for relaxing and recharging.

Lovely hotel, very clean & staff were very helpful. Breakfast was exceptional, so much choice

We sadly only stayed for one night for my partners birthday, but we had a great time and would definitely come back. The hotel was clean, the pool was gorgeous and swimmable in November! Staff were super friendly, helpful and easy to talk to. The beach is just across the road, great location, only 20 minutes from the airport. The strip is another 20 minutes down the road, well connected by local buses. Cannot fault this place!

Had an amazing stay. All the staff work tirelessly and always with a smile. The hotel is spotless with great entertainment, amenities, food and drink. Thank you everyone for making a very enjoyable first trip to Lanzarote.

Friendly staff and very clean rooms . Great breakfast. Enjoyed our stay!

had a relaxing stay, excellent meals, clean room, staff was friendly and helpful, definetely recommend

Clean hotel, very friendly staff, great facilities and great location

Nice hotel in a great spot . Beachfront location with bars shops a plenty within easy walking distance . Very busy so you have to be ready by 9am to get a sunbed you want or you will miss out . Food wasnt the best . Rooms are nice , modern . We had a suite which had an extra little lounge area with a sofa , tv . Overall personal score 7/10

I’ve been here before and it was still as good. Friendly welcome on arrival and a cool drinks fountain just near reception for a cold drink. The standard room is on the small side but comfy. All the staff were professional and helpful. When I arrived a young porter came outside and helped me with bags which I thought was 5 star. The breakfast was ok nothing special but then it was a good price I paid compared to an other hotels on my visit this time the only gripe I have is the pool is too busy and some days I couldn’t find one sun lounger and the pool was too cold. . I will return

From the first moment we entered the hotel the staff we exceptionally friendly and pleasant. I will definitely stay again..

El ambiente y el personal excelentes!

Located around the corner from Matagorda and to the east of the brash Puerto del Carmen, this hotel is one of the best hotels on Lanzarote. You can walk directly out the beach gate of the hotel onto Los Pocollos beach. The check-in and reception staff were top-notch. Almost all rooms have a partial seaview. Rooms aren't huge but clean. Maid service is very efficient. Shower was excellent. Most people go for the all inclusive option which gets you a wristband allowing free local drinks and snacks (and reduced prices on other drinks). Food was as expected for a 4 star Spanish hotel, but mostly pretty good. We had a car for our stay, so we were able to get around most of the island, and we didn't see anywhere else that looked any better, when considering location and facilities.

Amazing hotel and staff. Jeanette at Reception went over and above to make our stay an enjoyable one. The breakfast buffet is the best i've ever had so much choice and my sister in law is gluten free and they cater for gluten free which is brilliant. Pool amazing. Never had a problem finding a sunbed. Room was spotless, so clean. Plenty of bars and resturants within a 5-10 min walk. Would recommend this hotel 100%