Overall Ratings & Reviews Aloft Harlem

Pretty decent and secure. Friendly staff

Economical yet nice and convenient.

The front desk staff were polite and very helpful. So was the person at the breakfast bar. My main issue is the condition of the rooms. There were unfinished walls, scratches, and even a gap between the bed and wall. Its def time for an upgrade/renovation.

The team was amazing including the bartender and a resident who really helped us out a lot since it was our first time in New York and they helped us with directions and how to take the subway, and we had a great time our rooms were clean and there were food places everywhere! Love that part

Stay was perfect. Just need usb ports for charging the phones.

The

The property does not have a microwave in the room. The elevator down to the property makes an odd sound. The room was modern and very clean.

The property was clean. The staff was nice and answered any concerns right away. There was entertainment downstairs on the nights we were there. The only thing I would suggest is to add microwaves to the rooms.

Always drama at this place even my VIP status don’t give me good service! I had two reservations and they didn’t connect them regardless of my prior request to do so. At time of entry drama (I had to come from a funeral) to get my daughter inside the place! And of course it was my fault!

Staff was exceptional! Manager and night staff helpful eager to help!

A perfect location.

The room didn’t have enough light and the carpet needs to be replaced. I would stay again and hopefully those issues can be resolved

We loved our stay at this place. All the staff was very friendly and welcoming.

Great place to stay while visiting Manhattan School of Music.

Staff were so kind and helpful. Room was clean but needs routine updating. Window shade was stained, paint chipped on one wall but overall room was clean and decent. The hardest part is there was no heat my first night. The staff brough up a space heater but it didn't really work. The next day they fixed the heat. The hotel served its purpose as I had a last minute funeral and was traveling alone. Not sure if I would stay again.

Good value. Clean, spacious, comfortable, quiet except for traffic outside. Pillows and coffee set up could be better. Will stay again. Nice staff.

When I asked about the VIP and they did not have any idea what I was talking about so I was not able to use my benefit

Aloft was just what i needed at the time it definitely gave me a piece of mind while i was there

Staff was friendly and room was great!

Parking is a bummer in Harlem, so I will not leave that as review! Aloft is amazing! Great staff! Great rooms.