7.6
Pleasant
From 121 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.3

Meal

7.0

Location

7.5

Service and Facilites

7.6

People often mention about Diamond City Hotel
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도심까지의 거리 (2)
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직원 친절도 (2)
WIFI (2)
분위기 (2)
객실 공간 (2)
방음 (2)
욕실 (2)
접근성 (1)
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Traveler Reviews Diamond City Hotel

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Customer reviews
S***u
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
The foods were cold and egg was hard to eat. Found a cockroaches in the swimming pool, and I don't think anyone could called that a swimming pool since it seems more like a decoration. Too much old display, and it was musty smell when I was walking to my room.
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Accommodation's Reply
08 Sep 2025
Please accept our sincere apologies for the inconvenience. What you described about the food and swimming pool does not reflect the standards we aim to maintain. We are already addressing these matters with our team to ensure this does not happen again. Thank you for your feedback, and we hope to have the opportunity to restore your trust in the future.
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.5
/10
Reviewed 58 week(s) ago
I stayed at Diamond City Hotel Bangkok for 10 nights, and overall, my experience was rather disappointing. Although the hotel is located quite close to BTS Ratchathewi, which makes it easy to access various destinations in Bangkok, the condition of the hotel shows that it is an old hotel and needs renovation. I was placed in room 402 which faced the wall of another hotel building, a very unattractive view. The balcony of the room was also not well maintained, with a fragile roof and lots of empty bottles. In addition, every morning at around 9 am, there were repairmen repairing the roof, making the atmosphere very noisy and disturbing my rest. The corridors on each floor are also not equipped with air conditioning, which makes it feel very hot and stuffy, especially in the hot Bangkok weather. The elevator in this hotel also seems poorly maintained, with sudden movements that make it feel a bit scary every time I use it. The cleanliness of the room and bathroom is also inadequate. The ceiling of the room looked patched, and the bathroom was not cleaned perfectly. The mattress also felt less than soft, reducing the comfort of my sleep. Overall, Diamond City Hotel needs renovation. The hotel's location is indeed strategic, but with the poor condition of the facilities, I feel that this hotel does not provide value for money. I hope that the hotel management can improve and tidy up the existing facilities to improve the guest experience in the future.-
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C***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
Employees provide good service, speak politely, are good-natured, and smile.
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1 people find it helpful
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
Although the facilities are not so excellent (I stayed in a superior room), I had a great experience here. I extremely appreciate the hotel staff 's good attitude and willingness to assist customers from check in to check out. (The staff are truly welcoming and kind, from the receptionist to the room attendant). Another plus point is that the hotel is near 711, near BTS, near food streets (I quite like a milk tea cart near the hotel, it located on 211 Soi Phetchaburi 10) If my relatives travel to Bangkok, I will recommend them to stay here 🫶.
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Ha Pham
icon-origin-TRAVELOKA
9.1
/10
Reviewed 79 week(s) ago
I love this hotel, enthusiastic receptionist, hotel in the center of the capital, near traditional market, lots of local food.
3 people find it helpful
Siv A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 162 week(s) ago
Lobby to the room were very dirty and smelly, everything from air conditioner to the cabinets were falling apart, mold and mildew in the bathrooms.
2 people find it helpful
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Tos s.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 276 week(s) ago
Very haunting. Think of a haunted hotel. The decorations are beautiful and ancient. But completely overgrown, not in proportion The water in the pool is very cloudy. Like it wasn't meant to be played The smell of the closet is very smelly. The pillow has blood periods as well. Blankets with a smell of dust, save electricity, turn off the lights, turn off the air, the front counter staff is not always available. In the evening, let's go back While also being able to chain the door in and out again I think that would kill the terror. Like a horror movie Anyone who wants a haunting place Recommended to stay, you will definitely feel like being in a ghost movie. But who really wants to come to rest, do not recommend At night, having to roll the room so afraid to be killed. The entrance is very slick. The picture is not the same as the real thing. Definitely won't go back to stay again. Not worth the price. Breakfast. Boiled rice with pork and raw eggs. Very salty with water. Bathroom smells rust. Toilet is not pressed down, must press and hold two rounds, the TV is haunting Overall, it is very haunting. Who's afraid of ghosts? Just a walkway to the room. Lights are on, off, flashing. The fountain at the pool would not open. Hallucinating. Very scary. Hallucinations should improve immediately. Bad internet signal Cannot contact anyone
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7 people find it helpful
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Jeeraphol M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 319 week(s) ago
The staff speaks good, the service is good, the accommodation is easy to walk to bts, the room is good.
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2 people find it helpful
surya d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 351 week(s) ago
Service very good , if you want order taxi from cs can help us ,very nice 😃.
2 people find it helpful
chin h.
icon-Family
Family
icon-origin-TRAVELOKA
8.3
/10
Reviewed 351 week(s) ago
Overall ok, but the shower water very slow.
2 people find it helpful
i ketut i.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 353 week(s) ago
Pleasant stay here while it's greatest pros is about the location close to shopping center like MBK Mall, Siam Discovery, Siam Center, Jim Thompson, and also to BTS station which is only walking distance reach. You can enjoy local street food and convenient store like 7-11 nearby.
2 people find it helpful
Mirzayantie
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 358 week(s) ago
Overall I have nice stay. Location is good as it is nearby bts Ratchathewi and Muslim restaurants are walking distance.
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Napat K.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 359 week(s) ago
The preparation of the room for service has not been completed yet. Narrow space The room does not follow the picture presented. But the staff is good service
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1 people find it helpful
Kanjana S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 362 week(s) ago
** very good service is bad Housewives talk a lot of gossip about customers. Slow food doesn't have anyone to come to * already. * Can not replace each other
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2 people find it helpful
Prajobporn
icon-origin-TRAVELOKA
8.5
/10
Reviewed 362 week(s) ago
The bed is very soft, the service staff is good. But it is not possible to improve the cleanliness of the tub. Like not cleaning Open the water, prepare to soak Full sediment And the spray spray smell Before entering the room is too poignant
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1 people find it helpful
Umnuaychoke Thongsa Ad
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.0
/10
Reviewed 362 week(s) ago
Fit, superior room is considered good. Price is reasonable. Clean room, big bed, cool air conditioner. (Stay in the room next to the balcony but the balcony is a bit small) Shower control is not possible. Delicious food is something But enough to eat The hotel is located in the shopping area. Easy to find food and necessities Located near the BTS, convenient to travel, scoring 7/10.
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Kedsarin K.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 368 week(s) ago
The path light is a bit dim. The air conditioner is quite noisy. But the mattress is good Overall room ok But there should be drinking water for guests in the room too
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Pichit P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 369 week(s) ago
Awesome atmosphere Use antique dress
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1 people find it helpful
bong f. b.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 377 week(s) ago
Children over 2 years old must add more beds while applying the rules not written down so I stay there with my wife and 2 children are subject to the additional cost of a good bed and hotel. While I stayed 3 hotels there did not add any fees, please improve the rules.
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3 people find it helpful
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prasert k.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 381 week(s) ago
The price is not suitable for the TV room. Channel 3 is not next. I booked for 1,100 baht. Arrived, had to pay 600 more children.
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1 people find it helpful
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