Verified Traveler
Leisure
8.5
/10
Reviewed 3 week(s) ago
The staff were friendly, the place is beautiful but sometimes we lose items and found them when we query about them.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest,
Warm greetings from Bangkok Palace Hotel.
Thank you very much for your rating of 8.5/10 and for taking the time to share your feedback with us.
We are delighted to hear that you found our staff friendly and enjoyed the beauty of our hotel.
Regarding your comment about personal belongings being misplaced and later found after making an inquiry, we sincerely apologize for any concern or inconvenience this may have caused. Please be assured that we take such matters seriously and will continue to remind and reinforce our team to handle guests’ belongings with the utmost care and attention.
Your feedback is truly appreciated, as it helps us improve our service and ensure a more comfortable and reassuring experience for all our guests.
Kind regards
Hotel Management


