Swissôtel Kursaal Bern

Explore Swissôtel Kursaal Bern
9.0
Exceptional
From 968 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.8

Service and Facilites

9.0

Traveler Reviews Swissôtel Kursaal Bern

Number of reviews per page
20
40
Top reviews
Virgil
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean, very good position and stuff.
Samuel
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location
Kelley
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Photos of the rooms were not accurate for our room. The casino and convention center didn’t help the ambiance. I don’t know that rooms were interior facing on a noisy food hall. Worse was that our room badly needed attention and touch up. Hand prints were clearly visible on the opaque glass door to the water closet and shower. Floors needed mopped. The walls were scuffed and damaged.
Read More
Mark
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Friendly staff, lovely hotel, great location, amazing food.
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff was extremely helpful with clean and comfortable rooms. Breakfast was great with a variety of options to eat and drink. Parking was convenient
Jason
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

10/10, great place to stay, good location, very nice, new modern hotel.
Monica
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very professional, clean, comfortable and accommodating. Would highly recommend.
daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very polite staff. Large modern rooms.
Kelly
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was nice enough and in a great location, but room was the worst hotel room I have ever stayed in for a high end hotel. It was advertised as no view, which I assumed was a view of a parking lot or maybe another building. But beware no view means no window to the outside. I have never heard of such a thing. Plus the bed was against the wall so I had to climb over my husband to get in and out of bed, I felt like a child camping. It was claustrophobic ruined our stay. The shower leaked and we flooded the bathroom. I asked for a different room, but the hotel said they were sold out.
Read More
Mohammad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location, nice rooms, staff speak fluent English and are very helpful.
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

If I could rate the staff helpfulness higher than 5 stars, I WOULD! Everything else also deserves 5 stars.
Patti
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

great location
Luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I loved everything about this place😊😊, I will recommend it 100%.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice neighborhood. Good buffet brekfast.
Amardeep
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice clean hotel. Close to centre. The only problem was there was a network outage issue on our first night. Meaning there were no internet, the car park gates didn’t work and the room keys went defunct.
sean
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Overall good property at decent location. Didn't like how dirty the tile in the bathroom floors was. Otherwise all was good with this stay
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The central location. Staff were excellent!
Naren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Love the breakfast and the rooms.
Leyla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Fantastic hotel! Really enjoyed the included minbar with the waters and beers every day.
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We were on the 4th floor and had a beautiful view from our small balcony.
Number of reviews per page
20
40