We had a wonderful stay. What an absolute treasure. The most beautiful room at top of building. Fantastic breakfast. We stayed on a Sunday night so unfortunately the restaurant was closed. Very helpful lovely staff. I would highly recommend this hotel in a lovely quiet part of Troyes but all easy walking distance. Perfect

Everything thank you

Excellent service and location

Very nice!

Amazing location and hotel!

Beautiful hotel in keeping with the rustic medieval surroundings however clean modern and stylish, the perfect combo! Everyone at the hotel is so lovely too, so helpful and friendly.

Just loved the decor, the service, dinner was amazing and breakfast with a fire. Electric car charging. And the hosts were so lovely, as well as the staff. Just loved it

Beautiful medieval building, unique.

Gretar location and staff

I can not say enough good things about this hotel. The facility is wonderful. Historic but with modern amenities, quality furnishings, and a very clean interior. The staff is super kind and respectful. The food is wonderful and the town is beautiful. Definitely coming back for longer.

Beautifully renovated property but way overpriced

Very nice hotel in a beautiful setting.

Good stay other than the room had a bath and no shower

Beautiful looking hotel in a lovely part of town, the hotel has been renovated a few years ago and to a high standard, there are a lot of steps to rooms which are quite tricky for those with mobility issues. It welcomes dogs and has a small car park for 3 cars The only down side to our overnight stay was the food on offer (cold plates) I had the plate of salmon which was quite strong in taste and the lettuce served with it was rather limp and had just 1 small tomato cut in 2 and no dressing, my husband had the duck pâté but it wasn’t very nice either and it was very expensive The staff were wonderful and obliging. We would return

Lovely hotel, such a tranquil spot in the centre of Troyes. Swimming pool is very small, but didn’t struggle for a lounge, and fresh pool towels brought out regularly. Our suite lacked a proper shower which is not what I would expect from 5* star - we are young and mobile and still struggled to climb out of the large raised bath tub which had a hand held shower attachment. All staff were lovely and welcoming

Beautiful, quaint, historic, 5 star luxury in a great location in the old town

Fantastic hotel could not ask for better service excellent staff absolutely spotless bedroom .we will be back

It was freezing cold and they do not warm the corridors. Probably trying to save money. Third floor with no elevator with no one to help with the luggage. At check out they insisted we need to pay even though we fully prepaid online. When realizing their mistake after 30 minutes of arguing they did not even apologize.

A historic property in a beautiful city - great location and lovely room

This is a beautiful boutique hotel with a restaurant that is exquisite. The staff are such lovely people. The chef is wonderful. I wouldn’t ever stay anywhere else in Troys.