A warm and efficient welcome but other staff did not rise to that standard. Entrance lobby looked promising but set expectations that were to be disappointing. A basic room which was satisfactory and bed was comfortable. However bathroom was in a very poor state of repair with mouldy edges and corners. A basic hotel that would have passed satisfactorily had it not been expensive for what it offered. Location good for centre and transport links.

So we had to change room 3 times,. first room was full of milldew/mole, second room had bugs and I got bit and need to see a doctor, the third room you could smell danpnest and smoking I

A bit of mould in the bathroom and strangely badly-situated electric sockets, but very good position and nice staff.

Bathroom was in a poor condition black mould in corners, ac unit worked but was very noisy you couldn't have it on at night if you wanted a good night sleep. No kettle or alarm clock or fridge in room (if you need them) tea and coffee are available from reception at an extra cost €2 or €3

Breakfast is good

Room clean but fairly basic. Breakfast ok for France. I miss my English breakfast.

The staff were friendly and incredibly helpful; we turned up very early hoping just to be able to leave our bags and they let us check in without an issue. As a base from which to visit the city it was very conveniently located. However, the door to the bathroom was awkward to close due to how it had been converted and there were quite a few bits of peeling paint; the room looked like it could have done with a bit of a refresh.

Excellent location, so close to everything. Rooms not so great, poor condition and not maintained, mold on ceilings and in bathrooms

Room miniscule. Not sufficient for a couple even with moderate luggage. Disappointing compared to completion. A couple of redeeming characteristics. Bed quite comfortable. Shower spray good but in miniscule compartment. Walk up to room on second level. Did not try breakfast. As others have reported a shower curtain which didn’t fit, stained grout in shower. Hallway felt like a prison with heavy gray doors.

Location was excellent and good value for moneyg

Great location near all the places you would want to visit

Great location, clean room, bathroom needed updated but only slept there , have stayed before and would go back again.

The staff was super friendly and helpful. The room was spacious, but not all of them are. The decor was stripped down and worn out. But the bathroom had a tub which is a huge plus for me.

Very friendly and on the whole helpful Room was ok but not really value for money.. bathroom in need of some love Whoever the hotel was in a fantastic area to be in the heart of the city. Easy walking distance from airport bus and shuttle

This is my second stay. The staff are superior. Let’s be clear. This is a tourist class hotel as a tourist hotel. They’ve simply done a superior job. I read reviews for travelers are holding a tourist class to the standard of the plaza. This is stupid. When I return to Toulouse, I will stay here again.

This is an old school, charming hotel. In a great part of Toulouse. Staff are excellent. I made the error of not realizing that they do not have an elevator. But the front desk staff without being prompted, offered to carry my bag to my room. Given my challenges with the stairs, this was much appreciated. I take responsibility for not knowing that there was no elevator.

Usually stay here. Close to everything we need. Friendly staff and good price.

The hotel is very basic but ideally located for Capitole Square and getting to and from the airport. The reception staff are very friendly and helpful.

This was my 3rd year in Toulouse for the International Organ Festival but 1st time in Hotel le Capitole. The Staff could not have been more helpful & friendly. I had a small room on the 3rd floor, the bathroom was tiny but adequate & my room was cleaned daily. Location is ideal, easy to reach all major sites on foot (although Public Transport is excellent - there is also a free circular bus service which runs every 15 minutes & goes to various parts of the City) I look forward to staying here again next year.

Well maintained hotel