8.4
Very Good
From 117 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.4

Service and Facilites

8.6

Traveler Reviews Nautilus Surf & Yoga Villas Santa Teresa

Number of reviews per page
20
40
Top reviews
Cynthia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We loved our stay at Nautilus. It was a perfect location close to plenty of restaurants and shops. It was a short walk to amazing sunsets on the beach. The room was perfect for our needs and our 2 day stay in Santa Teresa. The pool was lovely and the environs quiet and well manacured. We would definitely stay here again.
michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Money was stolen out of my bag while cleaners were in my villa twice. Please use the safe and video tape locking your valuables as evidence.
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Sixth trip to Santa Teresa, second time staying at Nautilus. I'll be back in a few months again and will stay here for my third time.
Brian
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very friendly staff, I tried yoga and it was a good experience. Rooms were spacious and clean. I will probably stay there again on my next Mal Pais trip.
Samson
icon-Leisure
Leisure
4.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The property is unmanaged, the owners have placed international student volunteers to mind their business for exchange of housing. They are pleasant but that does not replace professional and trained staff. At the end of the day, the guest is cheated service. Sad, sad.
Gustavo
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great place and great value. My recommendation for sure.
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

This is a really special place. Whether you are staying here, having a meal, or merely stopping by for some yoga, you are bound to see a smiling face and leave feeling better than when you arrived. I was fortunate enough to stay here for a few nights and felt extremely relaxed when I left. The villa was perfect, the meals were delicious, and doing yoga in the treetop level studio rounded out a truly memorable stay. I even got to take part in a delicious vegan, italian pop-up dinner and met some really nice people along the way, none more welcoming than the staff here. This place is great. Thank you for a great stay.
Read More
Joanne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Close to beach access and restaurants. Lovely yoga classes. Staff helpful.
farron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Manicured environment, friendly staff, terrific amenities, and secure.
Elizabeth
2.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

We were suppose to stay here right as the pandemic hit. The property asked if they could keep our money rather than refund and we could reschedule when it was possible. I’ve tried reaching out many different ways with no luck. I understand this was hard on businesses, but some kind of response would be nice. We’d love to go back if possible.
Read More
Lori
10.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Beautiful hotel away from the main street, my room was big, included living space and kitchen. They have a lovely pool and yoga studio- beach and wonderful restaurants within walking distance. The owner Martin and staff Rami were so helpful with all my questions and set up taxis as well as my snorkeling tour and necessary covid test. They made me feel at home and I really enjoyed my stay!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

This Orel is located centrally and easy to get to beach, restaurants, and grocery store. The front desk was never around to answer questions. We went to motel across the street to book tours etc. restaurant was closed. I had to ask for linens. The bed had no bed cover so it was a thin sheet and bed was hard and scratchy. I felt like since it was the slow season( may) they went on their game. I would not stay here again.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

I had such a wonderful time at Nautilus. The pictures don't do it justice. When I walked into the hotel, the first thing you see is the lush green plants all the way down the main walk way that lead to the swimming pool (spent a lot of time here to cool off from the heat!!). The property is nice and quiet and the villa was way more spacious than we were expecting. The manager organised some surf lessons for us to make the most of the beach being a few mins walk away. I wish we had more time here. We'll be back.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

My wife, 2 year old, and I stayed for six nights. When we arrived, the manager JP told us to use WhatsApp him if we needed anything. The listing on Expedia states, "the front desk is open daily from 7:00 am to 8:00 pm." The manager was only on the property for about 2 hours around noon for 4 of the days we were there. The two staff members who do not speak English were on the property about 5 hours a day. The hotel stated, "personal protective equipment worn by staff." The staff and manager never wore protective equipment. Because the manager was never at the hotel, I organized our activities myself. Our hotel room was infested with ants. The manager laugh and did nothing about it. There is bug spray for sell at the local grocery store. Our room had a broken fan, doorknob, lights were not working in every room, the doors were falling off the hedges, the TV remote did not work, and the safe did not work. The manager said he would fix things, but only fix half the things. The room had dead insects in it the whole time we stand there. There was a rusty nail by the pool were our child played. One night we could not get our stroller in the property because it was blocked by cars and ATVs. The property gate was not lock at night, so anyone could come in without staff members there to watch. The manager and staff became rude and ignored us as we reported the issues we experienced. I emailed the owner, but he ignored us. Expedia contacted the owner, but he would not refund us.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

Room was great with nice outside patio. Pool was close and the hotel is walking distance to beach but not too close to be dusty and noisy. loved hearing monkeys and birds in the morning.
Sergio Ivan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Location is very convenient; close to restaurants, the beach and stores. Immaculate clean and quite! Loved the entrance full of lights at night. Definitely recommended!!!
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Great location and staff. A little loud at night as it’s close to a hilly gravel road. Easy walk down to the beach. Nice little plunge pool in the back.
C richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Actually, previously I had posted a comment complaining about not getting my refund due to a cancelation for this week due to the pandemic. Turns out, Hotels.com is keeping my money, according to the Nautilus- which seems like a great place, but since the wedding of my daughter got canceled, we obviously are not traveling since the country is closed. I will say I had TWO different reservations for other family members that the Nautilius DID REFUND. Here is what the hotel said: ""You didn't stay with us so the review is a hoax. We don't hold you funds, you booked through Expedia, they have your funds, hence the reason we recommend booking direct. This way Expedia doesn't get to exploit the hotel whilst they retain the guests money....." SO.... My Question to Hotels.com, WHERE IS MY REFUND???
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

The property is close to the beach and several restaurants. There is a kitchen so it is possible to make some of your own meals. The staff are very friendly and attentive. The bed was comfortable. Yoga classes are available on site and guests get a bit of a discount.
Brad
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Great locatiion a couple of minutes from the beach. Pool is small but perfect. Staff is super friendly and helpful.
Number of reviews per page
20
40