Rene
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was not cleaned for my visit. I have a habit of checking bedding whenever I check in to a hotel . When I checked bedding, there were hair and crumbs in mine.
Also when I went to restroom it looked like urine in toilet I thought it was type of cleaning agent. I was wrong toilet would not flush so I called downstairs and they sent someone to replace valve that was broken. My room was supposed to be ready by 3 pm and it wasn't. I was able to check in at 3:45. I won't be staying here again. I'll stay at Quinta real or other hotel closer to the cathedral.
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