Overall Ratings & Reviews Hotel Alexander

The hotel was more affordable than the other hotels we stayed at however it matched in comfort and convenience. Very good service.

The hotel is quite basic but has everything that we needed during our short visit. The location is very ideal especially for doing a lot of day trips to other places.

Average property but not worth the price. Shower head didn’t work majority of the time, air conditioning doesn’t blow any cool air, and the beds are as hard as a rock. The only redeeming quality is the location. Will not be staying at this location again with the many other options in the same area.

The hotel is located in the old town section of Zurich, surrounded by restaurants and shops. If you have a car then you need to reserve a space ahead of time, for a fee, if spot is available. Otherwise, you have to locate a parking lot, for a fee.

The hotel is centrally located in a very walkable area with shopping & dining options. Central train station nearby. It is a basic hotel. It was clean & safe. Air conditioning was not working during our visit in March which is fine if you open the windows. The issue is that the noise from the bars, restaurants & cars won't let you sleep with the windows open. Breakfast was basic & satisfactory. I found it pricey for what it was, but everything is Zurich is expensive. Overall, clean, central, convient hotel.

Very comfortable hotel! Clean with a great location in Old Town near the train and bus station! Staff was very helpful! Nice breakfast buffet! Would definitely recommend!!

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A nice hotel, with a good breakfast. Central to transportation and walkable.

could not ask for a better location for exploring zurich. absolutley great breakfast

Great service and location.

This would have to be the worst hotel I've ever stayed in. The 2 rooms we booked for 2 nights were not the rooms that were allocated to us. We were allocated rooms that would normally fit a single bed. Our rooms had a queen bed shoved up against a wall with only one table lamp attached to a desk area and no bedside tables. When we spoke to the receptionist, Laura, to discuss our concerns about the rooms we had booked, we were met with a very defensive and aggressive response from her advising us that the rooms were in their category and that we needed to do better research because the rooms advertised on Expedia were not their rooms. When I checked the hotel's website the rooms we booked were the same as the rooms advertised on the Expedia website. Laura's excuse for putting us in these youth hostel, dorm style rooms was that it was the same category. We're we eventually moved to a room consistent with the advertised room, and our booking, for our second night but they could not or would not move the other couple we were travelling with. This hotel is deceitful, untrustworthy and I would not recommend staying at this hotel under any circumstances. The treatment we received ruined our Zurich experience.

Nice boutique hotel located between Soho and Covent Garden areas. Spacious rooms, clean and friendly and helpful staff.

Hotel Alexander is the most perfect hotel for a short stay in Zurich. Less than 10 mins walk from the main train station and right in the heart of the old town so perfect for exploring if you have limited time in Zurich as part of a larger trip. Super friendly and helpful staff. I was worried this might be a bit basic from the photos on the booking site, but needn't have worried, it was extremely clean, comfortable and a perfect base. Best pillow I had on the whole trip and also the best scrambled eggs I had all trip! Would definitely recommend and will definately come back again next time I'm in Zurich. Thanks for a lovely stay.

Parking is an adventure. Expecting to find parking at the hotel, I circled the block a few times trying to figure out what I was overlooking. I finally found somewhere to park and walk to the hotel. The staff was very nice, but I was instructed to pull in front of the hotel to unload our bags, then someone would show us where to park. The lady who rode with me and took me to the garage with the elevator I had to drive into was very nice. The man who took me back to get my car at the end of my stay was not particularly friendly, nor was he patient as I tried to drive a rental car I wasn’t exceedingly familiar with, into an elevator that felt like it barely fit. The hotel itself was nice though and in a good location.

It’s close to lot of attractions, extremely walkable, nice staff, great breakfast

Great hotel right in the heart of Zurich. We were spoilt with restaurant options as well as an easy walk to the train station.

Hotel was pretty small. We had a hard time adjusting the A/C to a comfortable temperature.

Perfect location and friendly staff

Great location. Quite quiet despite the central location.

Great location and service