I booked on Orbitz and paid for a room. I arrived at the hotel at 11:00 PM and was informed they had oversold their rooms and they had no accommodation for me. Given the late hour, and the fact that they had not called me to inform me of this in advance, I was not able to find another hotel room in Segovia on short notice. I ended up sleeping in my car. It was a disaster.

Convenient location.

Excellent location with parking but we can’t used it because was full and we didn’t make preservation.

Fantastic location. Beautiful hotel with good service.

This was a lovely well priced property with a beautiful view out the back window of the Alcazar. Very modern and clean and right near all of the things to see in Segovia.

Beautiful hotel and a wonderful location. Front desk personal were not friendly.

I loved the location. The staff was very friendly and helpful. Had a very pleasant stay.

Very clean and comfortable rooms, walkable areas, safe and dinning options

Beautiful hotel right in the middle of everything. I will definitely stay here again!

Our room had a wonderful view of the Alcazar which you could enjoy from the balcony of the room. The room was very nice and updated. The hotel was conveniently located to the historic attractions which you could walk to. The Alcazar was just a three minute walk away.

No A/C. Very hot room

Great place to stay when seeing the old town sites of Segovia. The balcony rooms have excellent views of the Alcazar

The front desk manager was extremely helpful on the phone getting us to the hotel. Our GPS wasn’t working correctly and he was able to get us directions to the hotel. Above and beyond job!

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Driving in Segovia is a nightmare. This is one of the only hotels that has onsite parking. Through my own mismanagement I failed to reserve parking and had it not been for the efforts of the front desk staff I probably would have had to forfeit the second day of our stay. Fortunately, the hotel was able to accommodate me. The hotel is remarkably modern considering its location. It is clean and within walking distance of some nice restaurants.

Very nice. Modern.

This is a lovely hotel within easy walking distance of the Alcazar, and a short walk to the Roman Aqueducts and the ancient Jewish quarter. The hotel is situated between two parallel roads, one of which was being re- surfaced whike we were there, but workmen were helpful in allowing us access. A playground is nearby for those with kids.

The staff was sensational. Miquel was helpful in many ways. The views from the terrace / garden of the castle were breath-taking. Only 5 minute walk to the castle. And only 5 minute walk the other direction to the cathedral and old town square.

Very pleasant stay in a very central location

The staff was very helpful in getting around the road construction in front of the property. It’s a magical location.